Rallye BMW - Service Center

Carol Muniz is an excellent advisor. She updates me wha is needed for my car . The service is great She updates me wha is needed for my car . The service is great More

The service center is polite, knowledgeable, and caring with the customer. My advisor is the best! with the customer. My advisor is the best! More

Chris is first Class, I enjoy working with him and your company. It's been a great experience. company. It's been a great experience. More

The facility was clean. They took me right away to service a tire issue. I was very pleased with the services I received from Rallye BMW. Thank you. I’m They took me right away to service a tire issue. I was very pleased with the services I received from Rallye BMW. Thank you. I’m More

Service was fast and courteous. It was performed to expert as I would expect from Rallye It was performed to expert as I would expect from Rallye More

Great and speedy service with accurate timing of job completion. Been a loyal customer here for 10+ years completion. Been a loyal customer here for 10+ years More

Chris kept me informed on the car’s status. He was very helpful and courteous He was very helpful and courteous More

I came in to drop My car for service and they told me one thing one day and then released my car I had an issue again within 2 days of that and then they suddenly realized my tires have an issue and I h one thing one day and then released my car I had an issue again within 2 days of that and then they suddenly realized my tires have an issue and I have no warranty left but I do have warranty the last time I brought the car. I even showed messages. They refused to do anything about it except for asking me to change the tire to make money. I had just gotten my all 4 tires changed at Rallye exactly a year ago. Also, worst of all, my car was realized to without ensuring it was safe to drive. When I got the care it had low tire pressure still - least they could have done was handled that so I can drive safely until I decided what I want to do next. Absolutely not coming back to Rallye bmw be it for service or a to buy a new car when I change mine. I even made that clear to service and to sales there. After this horrible experience no one at Rallye bmw service reached out to me even though I sent a message of disappointment and dissatisfaction. Clearly no one needs the business there. More

The technician did not diagnose the real problem but did a lot of other diagnosis and produced a huge list of problems to fix. The proposed cost is ridiculously huge too. I don’t trust technician in this pl a lot of other diagnosis and produced a huge list of problems to fix. The proposed cost is ridiculously huge too. I don’t trust technician in this place any more. More

Customer service is a priority. They are willing to meet my needs for a good experience They are willing to meet my needs for a good experience More