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Rallye Acura - Service Center

Roslyn, NY

4.8
1,876 Reviews
Call Service Center (516) 344-8585

1,876 Reviews of Rallye Acura - Service Center

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April 16, 2024

RALLYE always treats its customers with the utmost respect. They pay attention to detail! Thats a GREAT quality. More

by SMCANDI1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Castrillón
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad, Alexander, and our team met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 16, 2024

I have used this dealership for 15 years! The staff and service are always excellent. More

by SYNEPHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Rallye Acura responded

Thank you so much for your kind words and also for being a loyal customer. We appreciate you taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 15, 2024

Felt welcomed from the second I walked in and received top notch treatment. Would recommend and go back in for service! More

by FRANK.CUSI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, Frank, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 15, 2024

Rallye Acura has a great team! Always on time for service appointments. Chad is always great to work with and so is Enza. Our sales person, Jennifer, was great and we worked with h More

by DSWEENEY323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgio
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Apr 15, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Chad and our team were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 12, 2024

I am consistently treated with the utmost respect and courtesy. Cant say enough good things about the entire staff. More

by FW2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 11, 2024

The service department is first rate. Anthony Campana was most helpful too I think everyone at Rally gives their all for their customers More

by PROFSIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Anthony here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 09, 2024

I never have an issue. All service and repairs are top notch! In 45 years of driving this is the best service dealer by far. I am currently on my 5th MDX and have no pla More

by RPTCARP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your 5th new MDX! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 08, 2024

Service was outstanding. I was told when I should expect my vehicle to be finished & they were right on time. More

by DOUG.OMSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Rallye Acura responded

Thank you, Doug, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

Helpful
April 06, 2024

Way too expensive as compared to their Honda sister fo the same product and look More

by JACOBSONR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

Helpful
April 05, 2024

Great courtesy And they don't waste time getting you in and out of there on your appointment. Keep up the good work. More

by MICHAELGIBBS517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadeem
Report | Print
Apr 05, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

Helpful
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