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Rallye Acura - Service Center

Roslyn, NY

4.8
2,012 Reviews
Call Service Center (516) 344-8585

2,012 Reviews of Rallye Acura - Service Center

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October 16, 2024

The Service Rep is great, he was training another colleague and I do hope he will be the same . More

by DEWAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

October 16, 2024

Excellent On time Fast Clean We met everything was explained and my car was ready before estimated time More

by SNAZAR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

October 15, 2024

Too expensive in my opinion. I can get equal if not better service at my local mechanic for 25% less. More

by BTISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Rallye Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Stefanie Horn (GM) 516-625-7070

October 14, 2024

Considering this was scheduled maintenance, the cost was excessive. Taking 5-6 hours to perform the maintenance was way too long. More

by antnyi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

October 13, 2024

Always an excepcional group of people. I’m a Loyal customer for over fifteen years.very Happy with the Rallye team. Highly recommend them!!!9 More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Herrera
Report | Print
Oct 14, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

October 12, 2024

I was able to get an appointment in a reasonable timeframe. The staff from start to finish were thorough, polite, and professional. I will continue to get my car serviced at this location. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Rallye Acura responded

Sue, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

October 10, 2024

Chad is always helpful and will explain car situation He shows a willingness to make sure customer is comfortable with service process More

by KJAK49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

October 10, 2024

Chad, Stefanie and Enza are the BEST! !! Rallye Acura has gained my trust! Much love! More

by BARRINGTON.MCDONNOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

October 08, 2024

Chad is always very knowledgeable and accommodating he makes sure to explain everything he is a pleasure to work with More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chad here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

October 07, 2024

Always a pleasure to have service at Rallye . Staff is courteous and helpful, going out of their way to assist. I have always avoided getting service from dealerships until I bought my MDX in 2 More

by AMS917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

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