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Rallye Acura - Service Center

Roslyn, NY

4.8
1,936 Reviews

1,936 Reviews of Rallye Acura - Service Center

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May 24, 2021

excellent services really appreciable customer service good knowledge of the work and neat and tidy customer waiting area also updates the progress of the work and timely delivery. More

by ANIYANKUNJUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 24, 2021 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Terence McAree (SVC MGR) 516-625-7777

May 24, 2021

Repair was for a factory authorIzed replacement. No waiting time before repair began. Estimate of length of repair time was accurate. Staff was courteous Restrooms were clean. More

by SUEROSE104
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Rallye Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Terence McAree (SVC MGR) 516-625-7777

May 18, 2021

Excellent service and customer care. Also through knowledge of the work. Clean waiting area and timely completion and explaining the vehicles multi point inspection check list, More

by ANIYANKUNJUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 18, 2021 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Terence McAree (SVC MGR) 516-625-7777

May 18, 2021 -

ANIYANKUNJUP responded

Reliable and trustworthy dealer. Excellent service and customer care

May 18, 2021

Service agent is nice and patient with all of my requests and questions about my car. But they forgot to schedule my service schedule when parts are arrived. More

by YUANLINSBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Terence McAree (SVC MGR) 516-625-7777

May 14, 2021

I was very satisfied with the service & especially with the personal who took care of my needs The service was handled efficiently & expetedioushuly....thank you. More

by Hank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Rallye Acura responded

Thank you so much, Hank, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Terence McAree (SVC MGR) 516-625-7777

May 16, 2021 -

Hank responded

Youe welcome....

May 07, 2021

Service advisor (Kenny) was patient when dealing with me as I try to explain my concerns that I am having with my car. I was provided a loaner, he communicated with me during the time my car was in their ga More

by TMOORE718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 07, 2021 -

Rallye Acura responded

Thank you for taking the time to leave us this great feedback! We're looking forward to sharing this five-star review with Kenny and our team. Thank you for choosing Rallye Acura. Terence McAree (SVC MGR) 516-625-7777

May 03, 2021

Oh, service and attentiveness to details are unsurpassed. I've been coming to Rallye to get my Acuras serviced and I really appreciate that they understand the workings of these vehicles. No guesswork here. More

by Pricedot
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Terence McAree (SVC MGR) 516-625-7777

May 02, 2021

Perfect. That word says it all and to try to fill the word count would not change how I felt the service was - just perfect. More

by SGETTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 02, 2021 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Terence McAree (SVC MGR) 516-625-7777

May 02, 2021

Great service. Chad Tamarro is an excellent service advisor always giving the right advice as to what needs to be done Have purchased multiple times due to his great work p More

by rick723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Rallye Acura responded

Thank you so much, Rick, for your kind words for Chad and our service team, and for taking the time to leave us this wonderful feedback! We appreciate your business! Terence McAree (SVC MGR) 516-625-7777

May 02, 2021

Rallye Acura is just great. I have been a customer for about 20yrs and they know how to service a customer. Chad Tammaro is a true pro and over the years would call him a friend. I trust him and know that More

by SJSEPT09
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Rallye Acura responded

We are very happy to hear that Chad and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Terence McAree (SVC MGR) 516-625-7777

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