Rallye Acura - Service Center

Today, I went in for a free multi point inspection and to get my stereo system re coded due to accidently leaving the lights on. All I needed was a new battery. I am still riding around in my 1997 3.0 CL w get my stereo system re coded due to accidently leaving the lights on. All I needed was a new battery. I am still riding around in my 1997 3.0 CL which they help me keep in pristine condition! They love my car and are honest so, I can't ask for more! Enza and Chad know me by name and they always make me feel welcome and valued. More

I trust Moon at the Roslyn New York branch. He has always given me great advice and suggestions that allow us to continue using our 2005 RL safely. Enza has always been a friendly face when I visit R always given me great advice and suggestions that allow us to continue using our 2005 RL safely. Enza has always been a friendly face when I visit Rallye for any reason. This branch is wonderful. More

Good service, good dealership. I think price for service is a little bit overpriced. But they are very organized. Everyone is very respectful and care about your car and time. is a little bit overpriced. But they are very organized. Everyone is very respectful and care about your car and time. More

Another great visit for service at Rallye Acura.Chad and Another great visit for service at Rallye Acura. Chad and Enza and Terence are the absolute best !!!! All my needs were exceeded !! I will return ! Another great visit for service at Rallye Acura. Chad and Enza and Terence are the absolute best !!!! All my needs were exceeded !! I will return !! More

Rallye Acura. Other Acura dealerships pale by comparison. The customer is treated royally , The best customer is one that returns. I am that customer Kudos comparison. The customer is treated royally , The best customer is one that returns. I am that customer Kudos More

Great dealership. I was in to service my car and was treated like a valued customer. Car was fixed wayyyyy ahead of schedule too which was a plus. Thanks Kenny treated like a valued customer. Car was fixed wayyyyy ahead of schedule too which was a plus. Thanks Kenny More

Great and professional service provided by Kenny and Enza. They are a joy to work with! An exemplary service department all car dealers should model after! Enza. They are a joy to work with! An exemplary service department all car dealers should model after! More

I just took delivery on a new 2022 MDX and this was my 6th and final MDX, with all previous ones purchased at Rallye Acura too. I've got a couple of issues. First one is that by mistake I left my CD case, 6th and final MDX, with all previous ones purchased at Rallye Acura too. I've got a couple of issues. First one is that by mistake I left my CD case, which consisted of approximately 30-40 CD's under the passenger seat in the vehicle I had returned prior to taking delivery of the new model I got a few weeks ago. I called the dealership to notify them and was told a couple of days later that the car had been cleaned out and the case was gone. This means that either their employee that cleaned the car either threw it out or kept the case. Whichever way it played out, it was the wrong way. The person should have given it to someone at the dealership. When I found out about this, I called and left a message for the general manager to call me. It's been nearly 2 weeks and I still haven't received a call. I notified my salesman about this last Wednesday and sent him a follow up email this past Friday and still haven't heard anything. The other issue I have is that I ordered the car with the Tech package , as I've done with previous models. This GPS doesn't give traffic flow lines.! you could be sitting in bumper to bumper traffic and it makes no note of it on the screen. Sporadically it shows traffic flow lines on a road that I'm not traveling on or it's shown it on exit ramps that are in the opposite direction I'm traveling. I had the dealers service department look at it and the best answer they could give me is that's the way it is. They supposedly spent the better part of 2 days trying to fix it. The response they gave me is totally unacceptable. I looked through the navigation system guide book and it clearly shows that there should be traffic flow lines on whatever is in the screen. I called Acura corporate yesterday and was told that the navigation now works on HD band not satellite. I told the rep that I live 20 miles from NYC and that the HD signal is constantly seen on my navigation screen. She told me to contact the dealer. Clearly this is a defect in the car. I would very much like to return the vehicle and get my money back. I keep kicking myself for not getting the BMW X5. This is the last MDX I'm getting More

Excellent Service and customer care. You are always treated with respect when going to Rallye. I was in for an oil change and tire rotation. The service was performed in a timely and professional man treated with respect when going to Rallye. I was in for an oil change and tire rotation. The service was performed in a timely and professional manner. More

Chad explained what was need to fix the air conditioner along with the cost. As always it is a pleasure to work with him whenever I need service. along with the cost. As always it is a pleasure to work with him whenever I need service. More