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Rallye Acura - Service Center

Roslyn, NY

4.8
1,936 Reviews

1,936 Reviews of Rallye Acura - Service Center

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January 07, 2022

Very happy with the Service at Rallye .Kenny gave me the Very happy with the Service at Rallye . Kenny gave me the assurance that my car will be fixed and ready in 1 day. Kenny is the best . More

by LYNDAMAHADEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jan 07, 2022 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business, Lynda, and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

January 04, 2022

Great service team! I will never bring my Acura anywhere else. Thank you so much! Enza and Kenny are a pleasure to work with. Great Job! More

by CCURATOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 04, 2022 -

Rallye Acura responded

Thank you for your very kind review. Enza and Kenny strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

January 03, 2022

Even though it can be a somewhat longer than average waiting period recently due to current situation and personel shortages, we can always count on an exceptional experience with Rallye Acura's service More

by NICKORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Vergez, Kenny Persaud
Jan 04, 2022 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

December 30, 2021

Provide the best service to the satisfactory level. I am very happy with the Accura the way they deal with the customer. More

by ZEMALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito, keeyyoig moon
Dec 31, 2021 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Enza and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 21, 2021

Very easy to deal with. Service was done within the appropriate time frame. Waiting area had ample seating and was spaced appropriately More

by TSAV1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 19, 2021

Very clean and efficient in the waiting room. Informed of the progress throughout the wait. More

by KLS
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Dec 20, 2021 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 17, 2021

Very professional group of people. Was treated very respectfully during consultation and the billing dept was delightful. More

by PGARRITAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Dec 17, 2021 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

December 13, 2021

They are friendly and will investigate my problems on my vehicle. Need bottle water in the waiting room. More

by FAITH133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Rallye Acura responded

Thank you so much for your kind words, Faith, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 08, 2021

Great service and very satisfied. Kept me up to date at all times with my car needs. More

by GOTINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

December 06, 2021

Beter costumer service and car wash at dealership (no vouchers please)It took me 10+ minutes to make an appointment More

by EMILIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
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