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Rallye Acura - Service Center

Roslyn, NY

4.8
1,934 Reviews
Call Service Center (516) 344-8585

1,934 Reviews of Rallye Acura - Service Center

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May 03, 2022

very pleasant and quick service and very professional will definetely go back appointment was easy too More

by SAKHAEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. Enza and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

May 02, 2022

Whenever You have a question you got an answer. Always efficient and professional, knowledgeable and patience More

by JCLUCKYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Rallye Acura responded

Thank you for choosing Rallye Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 29, 2022

Nice service. Helpful. But my name is Nancy Prompt delivery and easy to schedule delivery More

by NANCYAKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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May 02, 2022 -

Rallye Acura responded

Thanks for the 5 star rating of Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 28, 2022

Very helpful. Always available if there is a problem or not. Chad and Enza always follow up and are concerned things are dealt with properly. More

by KNOWLESJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Rallye Acura responded

Thank you for your business and this review, Jan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

April 28, 2022

New experience with Rallye Acura. Extremely satisfied with this company and there employees Definitely recommend them to others. More

by EREYMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Pergolizzi Five stars
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Apr 28, 2022 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 27, 2022

Everyone was nice and professional. They took care of what needed to be taken care of in a punctual time More

by RYANCBARTOLOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2022 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ryan, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 26, 2022

No explanation of the car functions desapointed did not get the rollover of mileage Once contract is signed that is it More courtesy should be given to a customer More

by ALEXEMMA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had nothing to do with those names
Report | Print
Apr 26, 2022 -

Rallye Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Charles Ludeman (SVC MGR) 516-625-7777

April 25, 2022

Everyone from the top to the bottom is always very helpful and courteous Never had an experience like this at any other car dealership I always hated going but not at Rallye Acura and Rallye Mercede More

by INDOLINI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefanie Horn and Joe Filardo , Kenny Persaud
Report | Print
Apr 26, 2022 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 24, 2022

Staff are friendly, advisors are knowledgeable. The waiting area is clean and neat with coffee and tea station. Overall a pleasant experience. More

by MENG4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Apr 25, 2022 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

April 24, 2022

I had great experience getting my Acura serviced recently at the dealership. Everything went well. More

by BIJI_DAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Apr 25, 2022 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

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