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Rallye Acura - Service Center

Roslyn, NY

4.8
1,934 Reviews

1,934 Reviews of Rallye Acura - Service Center

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May 16, 2022

The service is very organized and descriptive. Great client service! They provided information along the way and if something needed attention, they would ensure they described it in detail. More

by s.stulberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

May 15, 2022

I always receive quick service and excellent quality. I never had a bad experience with this service department. More

by CDIGANG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

May 14, 2022

I have been dealing with Rallye for 5 years. All my interactions have been great.I highly recommend this dealership.The service department is excellent More

by SPD117
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

May 12, 2022

The workers are all pleasant and professional. CHAD and Enza are very good at what they do.. The salesmen are helpful and responsive even though they are not in the Service dept. More

by Ahossain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Enza and Chad met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

May 11, 2022

Professional with courtesy Sanitary Appointment kept timely Knew most if the staff And they knew me personally Very good feelimg More

by GISELE.KATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Rallye Acura responded

Thank you, Gisele. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

May 08, 2022

As I was there to dropped my 2020 mdx for door lock repair, so i had to leave it for a couple of days. So I’ll need a loaner! So now “Kenny Persaud” Was my customer service advisor who was tried to d More

by EUGENE_FEQUIERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 09, 2022 -

Rallye Acura responded

Thank you so much for your kind words, Eugene, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

May 06, 2022

They are always professional, knowledgeable and supportively friendly. It is a pleasure to deal with them More

by bobhab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

May 05, 2022

Very expensive and in affordable prices other dealers are much cheaper and less waiting time More

by BANGLA786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Rallye Acura responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

May 04, 2022

1st time we had a problem. Service call for routine oil change. Eight days later, found oil leaking underneath. Returned to dealer and had to wait too long for the job to be More

by Bayside60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles-head of serviced department - 5 stars, Kenny Persaud
May 05, 2022 -

Rallye Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. We’d love to get to the bottom of this and turn things around for you. Charles Ludeman (SVC MGR) 516-625-7777

May 03, 2022

Service at Rallye is always fast and efficient. No nonsense and very professional all the time. More

by GEORGE4NYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
May 04, 2022 -

Rallye Acura responded

George, We appreciate your business and our service team looks forward to serving you again soon! Charles Ludeman (SVC MGR) 516-625-7777

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