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Rallye Acura - Service Center

Roslyn, NY

4.8
1,934 Reviews
Call Service Center (516) 344-8585

1,934 Reviews of Rallye Acura - Service Center

Sort by
July 03, 2022

Everyone was nice and very well explain to me what will be happened. Reasonable a waiting time. More

by SIYEONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Jul 05, 2022 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

June 30, 2022

Good communication ! Fast service ! Reasonable rate! Would recommend to others. Service reception area’s the best More

by GRACE0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Jun 30, 2022 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

June 29, 2022

Great service! ! Didn’t have to wait to get inspection done. Comfortable waiting area with coffee available. More

by KAKL1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

June 28, 2022

I was very pleased with the service and professionalism of the service team and customer service. More

by SBAKARIDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Rallye Acura responded

We appreciate your business and our team looks forward to serving you again soon! Charles Ludeman (SVC MGR) 516-625-7777

June 21, 2022

Always quick, friendly and accommodating service. Prices are reasonable, especially in the current market. Kenny is the Best!! More

by MATTHEW.MARKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Jun 22, 2022 -

Rallye Acura responded

Thank you for choosing Rallye Acura, Matthew, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

June 20, 2022

I have always serviced my Acura at Rallye Acura. the center is nicely designed with a nice waiting area. People are friendly and treat you well. More

by avinash_bhat_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

June 17, 2022

Employees, very personable, service is superb, creating a pleasant experience. The text updates are very helpful More

by EDRDSR87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

June 16, 2022

I will never go back to that dealership they are liars and unprofessional starting from the GM Stephanie to the service manager Charlie. Back business for Acura. They lied about many things that got damag More

by AIDORTIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Tammaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager Charley, Kenny Persaud
Report | Print
Jun 16, 2022 -

Rallye Acura responded

Miss AIDORTIZ, Our goal at Rallye Acura is to ensure that our clients receive top notch service and transparency. With that said in relevance to your vehicle getting damaged while in our care, we did watch all the videos and sent them to you. The videos clearly showed that your vehicle arrived with some paint imperfections and a melted grill. Rallye Acura honored your complaint by fixing the paint regardless of where it came from in good faith. In addition, the grill was damaged due to basic environmental factors and we offered to fix that as well. Unfortunately our efforts to further assist you with these concerns have been hindered by your unfair treatment towards our entire staff. Wishing only the best and stay safe.

Jun 16, 2022 -

AIDORTIZ responded

Once again, you lied my car was scratched at the dealer and then when you “fixed it” is when the grill came back melted and your staff said that it had melted with the sun. Thats a joke my car id not under direct sun and i actually have 2 other acura car with the same grill and they are parked in the sun, but their grill isnt melted. And you did not rectify the damage- I had to bring it to Acura in Valley Stream where they were more than willing to help. The manager Norman is amazing and very professional.

June 15, 2022

The service was so good and iam so happy and satisfied cuz the team workers have good personality and kindest I love it and I will recommend Rallye acura to everyone More

by rosamacdermoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Me will
Report | Print
Jun 15, 2022 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

June 10, 2022

Prompt courteous service with comfortable waiting area and knowledgeable service writer. liked the free car wash More

by PRPEARL30
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

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