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Rallye Acura - Service Center

Roslyn, NY

4.8
1,934 Reviews

1,934 Reviews of Rallye Acura - Service Center

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January 12, 2023

I like this dealership! Wonderful attitude towards customers. Knowledgeable staff. Special thanks to Enzi Comito, she is a true professional in her field! More

by MIXALICH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

January 11, 2023

Great job as airways. Staff is always top notch. Always going above and beyond. Thank you.. More

by ANTHONY.L.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 12, 2023 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Anthony, for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 09, 2023

I needed the battery for my remotes replaced. This was done satisfactorily. I was also told my auto battery needed to be replaced. However, batteries were on back order. I am at a loss as t More

by antnyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc …
Jan 10, 2023 -

Rallye Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. In addition, i have spoken with the appropriate employees and was told that someone from Acura service has in fact reached out to you to make an appointment. Please feel free to call me with any concerns Stefanie Horn (GM) 516-625-7070

Jan 10, 2023 -

antnyi responded

One of your staff did call me yesterday to inform me a battery was now in stock. I’ve made an online service appointment. Regards, Anthony Indelicato

January 06, 2023

Great costumer service as always. Fast, reliable and very professional from when you enter the garage until you leave the facility More

by ORTHOSPINE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 07, 2023 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 05, 2023

Always pleased with the service I receive. I will continue to use them. It’s an enjoyable experience. More

by CYPA940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

January 05, 2023

Friendly, professional, couteous, and sincere. They dont push unecessary work just to increase the bill. More

by M.J.FROMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2022

Both Kenny and Chad have been my service adviser. They are both friendly and take great care of my car. Great service! More

by Patrick Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jan 03, 2023 -

Rallye Acura responded

Patrick, Thank you! Kenny and Chad appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 29, 2022

I have been a customer of Rallye Acura even before it became Rallye Acura. I bought my first Acura Integra in 1987 and then a 2001 MDX and Now a 2017 Hybrid MDX. I have known Chad Tammaro since he starte More

by STEVENHOPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Rallye Acura responded

Thanks for your review, Steven! Quality customer service is always our number one priority, and we're happy to hear that Chad continues to meet your expectations. Please let us know if there's anything else we can do for you. We truly appreciate your loyal business! Charles Ludeman (SVC MGR) 516-625-7777

December 28, 2022

As always Rallye Acura has giving us great service taking care our our LTL and now our RDX. The staff is great and friendly no matter who you talk to starting from the front door. We always wait but not very More

by SILVIAFELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Dec 28, 2022 -

Rallye Acura responded

Hello Silvia! Thanks for sharing your thoughts about our team at Rallye Acura. We appreciate your business and look forward to serving you soon! Charles Ludeman (SVC MGR) 516-625-7777

December 27, 2022

Great service as usual. Everyone is friendly and my car was taken car of without having to leave it and take a loaner. More

by KEESH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Dec 28, 2022 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

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