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Rallye Acura - Service Center

Roslyn, NY

4.8
2,028 Reviews

2,028 Reviews of Rallye Acura - Service Center

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September 17, 2023

My previous experiences servicing the cars I leased from this dealer were great, no issues whatsoever. More

by OANAABIDIMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Kenny Persaud
Sep 18, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

September 16, 2023

My husband and I agree that our car buying experience at Rallye Acura exceeded our expectations. Ari Nathan was patient, informative and a pleasure to do business with! More

by VPOWERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Nathan
Sep 16, 2023 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

September 10, 2023

Always on point never had a bad experience. Always a pleasure to have my car service More

by BUTTERSCOTCH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud, Steven Osorio
Sep 11, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

September 08, 2023

Keeyoung Moon was very helpful and attentive. He was clear about what my vehicle needed. I greatly appreciate the level of service that was provided to me. More

by BRIANNAGRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Rallye Acura responded

Brianna, It's great to hear that Keeyoung were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

September 07, 2023

Vehicle suddenly had constant squeak metal scraping noise at the bottom. Sales specialist Thomas recommended Svc manager Chad Tammaro. Got to the the service Dept shortly after. Chad was able to get me in a More

by George W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Rallye Acura responded

George, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

September 04, 2023

I bought a 2020 CPO Acura TLX fom Ralley Acura last month. The entire process was smooth and comfortable. Our sales person Thomas Ng was extremely polite, professional and easy to deal with. All questi More

by SergeyMB
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Rallye Acura responded

Thank you for the kind words, Sergey! Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

September 02, 2023

thank you very helpful team all of our service has been done at your service center More

by Walterr and Roseanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

August 31, 2023

the work on my car was done excellently, and on time. all the people i met,were very pleasant to work with. More

by R.KONRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

August 27, 2023

Very helpful to the car room right away. Service was done in about an hour while we waited. Definitely recommend them. More

by roadrunner67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember names of everybody that helped
Aug 28, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

August 24, 2023

I've never had a problem while leasing a car from Rallye Acura but this time, my registration did not come in the mail. I had to continually call and finally I had to drive there and pick it up. The registr More

by BJGAN
Recommend Dealer
No
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Vergez
Aug 25, 2023 -

Rallye Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Stefanie Horn (GM) 516-625-7070

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