2,049 Reviews of Rallye Acura - Service Center
Their service was excellent, and I truly appreciate all your help. Mr. Charles Ludemann was great in assisting me with scheduling the appointment, and the service was completed quickly and efficiently. your help. Mr. Charles Ludemann was great in assisting me with scheduling the appointment, and the service was completed quickly and efficiently. More
Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More
Excellent service - always take car here for service- it’s done well and within time promised it’s done well and within time promised More
Chad is the best. Nothing is ever too big or too small. He has amazing customer rapport and does everything he can to take care of us. Nothing is ever too big or too small. He has amazing customer rapport and does everything he can to take care of us. More
Chad is the best service advisor we have ever had. He is very informative and makes sure the job gets done and done well. He puts the needs of the customer first. He is very informative and makes sure the job gets done and done well. He puts the needs of the customer first. More
Very civilized experience, minimal sales pressure, people were all very nice and helpful. Would definitely go back again. were all very nice and helpful. Would definitely go back again. More
Excellent service, prompt courteous. Explanation of the vehicle complex system was clear and quick. All very good Explanation of the vehicle complex system was clear and quick. All very good More
Always an easy experience at Rallye-easy to book an appointment-once you pull in they take over and usually it is a pretty fast service time. Appreciate the professionalism! appointment-once you pull in they take over and usually it is a pretty fast service time. Appreciate the professionalism! More
Asked dealer to identify the cause and the cost to repair a dtc code for transmission. I informed service advisor transmission was shifting improperly to check it out. When I picked up the vehicle I was told a dtc code for transmission. I informed service advisor transmission was shifting improperly to check it out. When I picked up the vehicle I was told that the tech erased the code and relearned the transmission and all was fixed. The code was back and the poor shifting before I got home. After complaining to head of the service department the did refund me the money I paid for this non service. In fairness the other problem I brought the car in for an alarm going off all the time was repaired with a new module installed More
People in this service center are very Friendly, Knowledgeable and and the job is done quick and great! Knowledgeable and and the job is done quick and great! More