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Rallye Acura - Service Center

Roslyn, NY

4.8
2,049 Reviews

2,049 Reviews of Rallye Acura - Service Center

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January 02, 2025

Their service was excellent, and I truly appreciate all your help. Mr. Charles Ludemann was great in assisting me with scheduling the appointment, and the service was completed quickly and efficiently. More

by Mike Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thank you, Mike, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

January 01, 2025

Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More

by SDELFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

Excellent service - always take car here for service- it’s done well and within time promised More

by KARMURPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 30, 2024

Chad is the best. Nothing is ever too big or too small. He has amazing customer rapport and does everything he can to take care of us. More

by JoanneMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business, Joanne, and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 29, 2024

Chad is the best service advisor we have ever had. He is very informative and makes sure the job gets done and done well. He puts the needs of the customer first. More

by stevenlcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye Acura responded

Thank you so much for your kind words, Steven, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 28, 2024

Very civilized experience, minimal sales pressure, people were all very nice and helpful. Would definitely go back again. More

by skicliff9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

December 25, 2024

Excellent service, prompt courteous. Explanation of the vehicle complex system was clear and quick. All very good More

by OJF820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

December 21, 2024

Always an easy experience at Rallye-easy to book an appointment-once you pull in they take over and usually it is a pretty fast service time. Appreciate the professionalism! More

by CRYDERMEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2024

Asked dealer to identify the cause and the cost to repair a dtc code for transmission. I informed service advisor transmission was shifting improperly to check it out. When I picked up the vehicle I was told More

by RABLAR
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Rallye Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Stefanie Horn (GM) 516-625-7070

December 19, 2024

People in this service center are very Friendly, Knowledgeable and and the job is done quick and great! More

by WAICHAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

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