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Rallye Acura - Service Center

Roslyn, NY

4.8
2,028 Reviews
Call Service Center (516) 344-8585

2,028 Reviews of Rallye Acura - Service Center

Sort by
November 30, 2023

I love the way the entire staff treats me. They treat me like family. I been dealing with Chad since I been I got my first car there he been great to me. It’s a new guy that works in the servi More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Nov 30, 2023 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. Chad and our team appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 28, 2023

I have worked with Chad Tammaro for as long as i have been with Rallye ( 12 years) He has always been professional and a pleasure to work with More

by SREIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 27, 2023

It was a great experience working with Chad Tammaro, He make sure that my vehicle was taken care of and the service it needed, I would recommend Raylle Acura to anyone who is on the market looking for purc More

by CHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Rallye Acura responded

It's great to hear that Chad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 25, 2023

I love rallye acrua. Fast and convenient. Friendly and great service. Will go again and will recommend. More

by DEBRARIZZO623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Nov 27, 2023 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 16, 2023

Service provided was good. It will be nice if provided more area for waiting room More

by BENOYMATHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

November 14, 2023

Very knowledgeable, very friendly not pushy, very helpful, I’ve had an Acura by Rallye for many, many years. More

by NANABSR28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 11, 2023

Very professional and the staff are very helpful and the place is very clean. Chad is gem for your organization More

by KMOHAMED_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2023 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

November 11, 2023

Have been waiting for the trim piece to me NEW car since the summer with NO Conf at from anyone on the status. When I call I’m put on hold for ages with no answers. Still not fixed. Unacceptable More

by LTLBLUEBOX
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Rallye Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Stefanie Horn (GM) shorn@rallye.com

Nov 13, 2023 -

Rallye Acura responded

Good afternoon, I do apologize for the poor communication with your new MDX. Please call me at (516) 414-5975, so I can provide an update on your vehicle and the molding that you require. Thanks, Charles Ludemann Fixed Operations Mgr.

Nov 14, 2023 -

Rallye Acura responded

Good morning, It was nice to speak with you today, I will keep you updated on the molding part. Sorry again, for the poor communication on our part. We do appreciate your continued support, and appreciate that you brought this to our attention. Charles Ludemann

November 04, 2023

I've been going to Rallye Acura in the past 7 years. I have nothing but good things to say about this place. This service advisor I had was counteous and very professional. Also, Enza Comito is the best More

by JAIMEMOTO.HKBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud, Steven Osorio
Report | Print
Nov 05, 2023 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

November 03, 2023

Moon is number 1 service in the Ralleye Acura. His attitude and follow up are highly appreciated. More

by KCHEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Moon met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

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