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Rallye Acura - Service Center

Roslyn, NY

4.8
1,933 Reviews

1,933 Reviews of Rallye Acura - Service Center

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June 07, 2023

I’m very happy with my new car! Everyone is friendly and helpful. Danny , Georgio, Kenny. More

by LAURIEW8JB
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgio, Kenny Persaud
Jun 07, 2023 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

June 07, 2023

Mr. Richard Wong is one of the best at Rallye. He is competent and respectable, dealing with customers. He makes sure you understand every aspect of the repair being done as well as cost. More

by CHRISHRAMDHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business, Chris, and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

June 01, 2023

Really like everyone who I have frequent dealings with here. Always knowledgeable and helpful. This dealership is a very relaxed and classy environment More

by MIKEDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Castrillón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Rallye Acura responded

Mike, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

May 22, 2023

Rallye service is always #1. The take you on time, provide updates along the way, and provide excellent service. Great new service is a car wash voucher. Highly recommend. More

by RVALLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
May 23, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

May 21, 2023

They had rescheduled my oil change without hesitation. And even gave me a free car wash voucher. More

by ATAY4333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 22, 2023 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

May 18, 2023

I am very pleased with the repair service performed on my vehicle by Rallye Acura. I must highly commend agent Chad Tamarro for his excellent customer service. He is very calm and listen attentively to my More

by DLODEN718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Rallye Acura responded

Thank you for your kind words for Chad and Enza! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

May 12, 2023

Excellent service provided by this dealer. I did not expect anything less. Highly recommend this to other drivers. More

by DNGKJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

May 09, 2023

Quick and easy service job. Everything was well.done!!The rep was very polite and knowledgeable. More

by EVIEMAIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

May 09, 2023

I'm just learning after the fact that my car was under warranty for services that I paid for over the past year. This is unacceptable, especially when I was not given given information about what needed t More

by GPADMORE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enza Comito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
May 09, 2023 -

Rallye Acura responded

I apologize for your bad experience. As the General Manager I can assure you that we will make this right for you. I have instructed service to reimburse you directly. Please feel free to contact me if there are any further issues. stefanie horn general manager 516-393-5900

May 09, 2023 -

GPADMORE28 responded

Many thanks for responding so quickly, Stefanie! I will await information from Rallye about next steps. Gary

May 04, 2023

Work the graveyard shift and when I drop off my car they have a rental ready for me to pick up into my car is done. At least I get to go home and sleep then have to wait there for hours for my car to be don More

by CRAIGSWU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

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