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Rallye Acura - Service Center

Roslyn, NY

4.8
1,933 Reviews

1,933 Reviews of Rallye Acura - Service Center

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August 14, 2023

As always, everyone I dealt with in the service department was very helpful, knowledgeable and courteous. More

by KNOWLESJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

August 10, 2023

I'm very glad to have Thomas speaking with me as he explained everything in details. It was a genuinely enjoybale expericence with him at the dealer. More

by ZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear that Thomas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

August 09, 2023

The dealership was persistent in finding an intermittent problem. A loaner car was provided in the interim. The staff was friendly. More

by VCJD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud, Steven Osorio
Aug 10, 2023 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

August 08, 2023

Very efficient facility and quick service. Everyone is super kind and caring. They are so focused on providing an outstanding customer experience. More

by TAZCONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Osorio
Aug 10, 2023 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

July 28, 2023

The work is exceptional. The price us reasonable. The waiting room is clean. Every one goes out of their way to make you feel comfortable. I have recommended several frien More

by HelenAshton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, Helen, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

July 26, 2023

Been going there 20 yrs, 3 vehicles. Service dept has always been professional, polite, helpful and informative. Great service from Mgr. Charles Ludemann, Enza Comito and Chad Tammaro. A More

by FRANK241JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mgr Charles Ludemann, Kenny Persaud
Jul 27, 2023 -

Rallye Acura responded

Frank, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

July 25, 2023

Chad was extremely helpful and courteous. The dealership did a good job. I will return. More

by BNMNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

July 19, 2023

Rallye completed the oil change and tire rotation with no issues. Front brakes were recommended however Rallye estimated cost was very high. More

by TSMETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jul 20, 2023 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

July 11, 2023

Chad Tammaro is helpful, attentive, and very professional. He answers all my concerns and his dedication to his customers is fantastic. Chad is the best! Ezra Comito is very professional and More

by Cars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Chad, Enza, and our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

July 11, 2023

Chad is great. I have appreciated his professionalism and good work over the years very much, and he is a very nice person, as is everyone with whom I have spoken a More

by Fred
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Rallye Acura responded

Thank you, Fred! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

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