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Rallye Acura - Service Center

Roslyn, NY

4.8
2,026 Reviews
Call Service Center (516) 344-8585

2,026 Reviews of Rallye Acura - Service Center

Sort by
February 01, 2024

It’s the only place I take my cars. They always treat me well and I feel well taken care of. More

by V. GUPTA
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Feb 02, 2024 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 31, 2024

I was very satisfied with the staff and dealership. They were very pleasant and quick. I did not have to wait hours like I did in other dealerships. I have been to Acura dealers in New York and New Jer More

by STSAMBAZIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

January 30, 2024

good people, knows there about there vehicle's, did not wait long, good waiting area More

by CHARLIE0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 29, 2024

Rallye Acura where the customer is King approach to service is the rule. Enza and Keeyoung are very professional and work hard to get you in and out of service. Overall, the service process is seam More

by RVALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Enza and Keeyoung had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

January 26, 2024

Excellent efficient and prompt service of the Acura MDX by the team at Rallye Acura More

by MADHUCB
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

January 26, 2024

I didn't meet with a Robert O'Connor. I had met with a Jennifer Velazquez and she was terrific. More

by CROUSE32
Recommend Dealer
Yes
Employees Worked With
Jennifer Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear Jennifer was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

January 26, 2024

Everyone was very helpful and polite. Answered all my questions and provided all the updates. Chad is awesome. More

by VIKRAM.NEGI.1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Report | Print
Jan 28, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, Vikram and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

January 25, 2024

Chad was very helpful resolving our “electrical issue” that turned out to be software related. He and his team were incredibly flexible with scheduling. More

by Local Customee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chad and his team, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

January 19, 2024

Prompt service, friendly advisors no issues. Coffee offered is a plus too Nice and clean facility More

by EKOUTOURATSAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

January 18, 2024

Over the year, I always brought my car to Chat. He is very professional, knowledgeable, courteous, no-nonsense. More

by TSOONG59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

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