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Rallye Acura - Service Center

Roslyn, NY

4.8
2,025 Reviews

2,025 Reviews of Rallye Acura - Service Center

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February 07, 2024

The issue was resolved quickly. I was very happy with the result. Your service manager is great. More

by CMODUGNO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony.
Feb 07, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear Chad and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

February 07, 2024

They did an excellent job and I am very satisfied with customer service.. They are a pleasure. More

by SHAJIEASOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Feb 07, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

February 07, 2024

Outstanding service and professionalism. I had a wonderful experience with my new car lease process. More

by barbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

February 06, 2024

Rallye Acura the dealership are honest people however the service cost is slightly higher than other acura dealerships in near neighborhood. More

by REACHJNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Feb 06, 2024 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

February 06, 2024

Chad is the best. He always takes care of me and treats me like family. And really appreciate the love from ralley Acura. More

by A.MOJICA64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Feb 06, 2024 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. Chad and our team appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

February 06, 2024

The service is always first class never any issues dealing with them for years highly recommend them. i’ve been dealing with him for over 25 years my first vehicle was in 1997 with Paul Banko at Rally More

by SCOPPOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear Chad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

February 05, 2024

First service with the new Certified Pre-Owned and could not be happier! Best service in town! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Rallye Acura responded

Doug, Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

February 02, 2024

I had an issue with the sensors on my new car. Chad told me to come right over. I came, my car was assessed, a part ordered, and by the next morning, I was driving my fixed car home. More

by RSPITALN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Chad provided you with excellent customer service! Charles Ludeman (SVC MGR) 516-625-7777

February 02, 2024

first time doing business with company, very professional and helpful in purchasing vehicle. would buy from them again in the future More

by CHEISE3645
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

February 01, 2024

It’s the only place I take my cars. They always treat me well and I feel well taken care of. More

by V. GUPTA
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Feb 02, 2024 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

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