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Rallye Acura - Service Center

Roslyn, NY

4.8
2,025 Reviews
Call Service Center (516) 344-8585

2,025 Reviews of Rallye Acura - Service Center

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February 16, 2024

This dealership has the best service of any dealership I have experienced so far. Senior sales consultant Thomas Ng makes the the customer buying experience very easy and smooth with his thorough knowledge More

by theman280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tamarrow
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Feb 16, 2024 -

Rallye Acura responded

Thank you for the kind words! We look forward to sharing your compliments with Thomas, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

February 15, 2024

Just a little bit of a wait time otherwise I was very happy with the service. Problems resolved, they were professional and provided a nice loaner. Chad was excellent! More

by BARUBENS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Chad was able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

February 15, 2024

Chad is so great Makes the whole service experience easy and painless !! He is very attentive to my needs and concerns More

by STUBAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Rallye Acura responded

Stu, Thank you so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

February 14, 2024

I have been using Raylle for years and keep coming back. Really like the Acura experience. More

by MDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

February 14, 2024

I leased TWO new 2024 TLX's 3 weeks ago and was promised new floor mats which I never received. I was also promised 6 months of Sirius radio and only received 3 months. No one has contacted me indicating th More

by ALANGOLDFARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Herrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Rallye Acura responded

We're sorry to hear about your experience, Alan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

February 12, 2024

Danny was really helpful and kind, I think I got a good deal, I hope I can keep doing business with Rallye. More

by PADREGERARDOROMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Soto
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Feb 12, 2024 -

Rallye Acura responded

Padre, Thank you for your very kind review. Danny and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

February 09, 2024

The best dealership I have ever dealt with from the parking attendant to the CFO More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shoshana
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Feb 10, 2024 -

Rallye Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

Feb 10, 2024 -

INDOLINI3 responded

Goal accomplished

February 09, 2024

I was very happy with my service at Rallye Acura. Richard Wong was very good as usual. More

by RHENSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Rallye Acura responded

It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

February 08, 2024

Service Advisor Chad Tammaro is a great person to work with at this dealership. He took care of all the problems More

by rick723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Rallye Acura responded

Thank you for your kind words for Chad and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

February 07, 2024

I am satisfied with the service at Rallye all the time .I will recommend friends and family to Rallye Acura. More

by HERALDROY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Report | Print
Feb 07, 2024 -

Rallye Acura responded

Roy, Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

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