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Rallye Acura - Service Center

Roslyn, NY

4.8
1,930 Reviews

1,930 Reviews of Rallye Acura - Service Center

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December 20, 2023

I am disappointed by my recent experience. I was treated poorly when I asked for an itemized bill for services. More

by RB174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Tammaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Dec 21, 2023 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

December 19, 2023

Best dealer service one can ask for! Been working with Kenny and Enza for years! They are absolutely the best! More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Dec 19, 2023 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 19, 2023

I feel very confortable , the attention was great , everything was great , every budy say hi. More

by alecute7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parking attendant
Dec 19, 2023 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 18, 2023

Very pleasant experience from sale to service . All personnel are extremely professional and always attentive. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Castrillón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye Acura responded

Ralph, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

December 17, 2023

Chad, as usual,, has made my experience as pleasant and as less stressful as possible. More

by PERRICOB19
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2023

As always, Rallye Acura made routine service convenient and reliable. Everyone was courteous and helpful. More

by MHERTZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Dec 17, 2023 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 12, 2023

Danny is an amazing salesman. He makes sure that the whole transaction is seamless. Even after the sale was done he made sure everything was ok. More

by SNEEK521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Rallye Acura responded

Thanks for sharing about your experience with Danny here at Rallye Acura. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 11, 2023

I have been going to this dealership for many years and have never been disappointed. More

by FRANCASTALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Rallye Acura responded

Fran, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chad and Enza and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

December 11, 2023

Service has been great and, in particular due to the dedicated work of Chad and Enza. More

by JANTONELLI1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Rallye Acura responded

Jan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cahd and Enza met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 06, 2023

Working with Chad has been absolutely incredible. He is always helpful and kind. I feel like working with him is always easy. I can’t thank him enough. More

by RLEVY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Chad was able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

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