Rallye Acura - Service Center

Chad along with the service manager and another service Rep by the name of Mr. Moon provided the utmost quality service in regards to my stopping in to address an issue I was having with the Bluetooth Syst Rep by the name of Mr. Moon provided the utmost quality service in regards to my stopping in to address an issue I was having with the Bluetooth System in my car. Needless to say they did not let me leave until my issue was identified and rectified. They also gave me a 1-800 phone number to call for future reference in regards to trouble shooting issues related to my car's Bluetooth System....Overall, as usual, I had an extraordinary customer experience with Rallye Acura in which I was completely satisfied! More

Chad provides excellent service and goes the extra mile to make the customers feel welcome and appreciated. He always does his very best to accomodate their requests and explain the details of the service to make the customers feel welcome and appreciated. He always does his very best to accomodate their requests and explain the details of the service and anything additional which may be needed. More

Chad is very knowledgeable of my automobile,if I have any problems he is usually on the Money.He sets up my appointment at my convenience.I was just in for a oil change and had new wipers,air filter,and cabi problems he is usually on the Money.He sets up my appointment at my convenience.I was just in for a oil change and had new wipers,air filter,and cabin filter put in and was out in just over an hour.Chad is courteous a true professional and an aset to the dealership. Enza Comito is always pleasant and friendly and helpful in anyway she can.I am very satisfied with Rallye Acura and would reccomend them to anyone More

This dealership from day 1 has always gone above and beyond in their commitment to putting the customer first. I would recommend this dealership to anyone who is looking for a new vehicle or just needs beyond in their commitment to putting the customer first. I would recommend this dealership to anyone who is looking for a new vehicle or just needs service. More

Chad was very accomodating. I got my first service appt on my new TL for the day after I called. Just had to wait a short time. Someone even helped me with my cup of tea. on my new TL for the day after I called. Just had to wait a short time. Someone even helped me with my cup of tea. More

I have been a Rallye Acura customer for thirteen years. Yes, I am a genuine"Acuraphile," but my interest in the cars is virtually matched by my devotion to the dealership. I have never before encountered s Yes, I am a genuine"Acuraphile," but my interest in the cars is virtually matched by my devotion to the dealership. I have never before encountered such friendliness, honesty and efficiency all housed in such a cheerful contemporary setting.I have purchased a 1990 Legend,'96 RL and an '05 RL at this dealership. I just placed an order for the 2012 RL which I hope to have by yearend. Upon entering the Service area, my wife and I invariably get a kiss and hug from Enza Comito and a friendly smile and handshake from Mike Denfeld, followed by a personal chat when time allows.My wife and I don't just transact business here:we have a genuine, warm relationship and look forward to each visit when service is needwed. George & Ellen Greene Great Neck, N.Y. More

Experience was, as always totally satisfactory. Service rep was very friendly and the work done on the car was done quickly. I was in and out in no time. rep was very friendly and the work done on the car was done quickly. I was in and out in no time. More

Between my prior car and the new car that I purchased from Rallye Acura, I have been a patron since 2010. The staff has always been friendly, courteous, and helpful, and they have always made sure that from Rallye Acura, I have been a patron since 2010. The staff has always been friendly, courteous, and helpful, and they have always made sure that my demands were satisfied. The cost is a little more expensive than other places, but the attentiveness, competence, and couteousness more than make up for the minor difference in cost. More

I brought my car in for servicing at the time of my morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his u morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his usual friendly way was able to get it done on time. He reviewed the bill with me and walked me over to the cashier and explained what was done, making sure that I understood it all. He invited me back to look over some of the new models and was very knowledgeable about the changes that had been made for the newer model than I have. I know he is a guy I can trust when it comes to my Acura. More

great service, very frendley ,5 star i came to great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all this under warranty at no charge great great service will go there again !!!!!!! More