Rallye Acura - Service Center

Everyone was friendly & helpful. I came in for a oil change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the waiting time flew by. The coffee station was also a plus. Great job by everyone!!! More

EXCELLENT CUSTOMER SERVICE, JUST AN OIL CHANGE THIS TIME, IN AND OUT IN 25 MINUTES. Ralley Acura service people are always pleasant and efficient, and as this is my second purchase of a new Acura, I am IN AND OUT IN 25 MINUTES. Ralley Acura service people are always pleasant and efficient, and as this is my second purchase of a new Acura, I am a most happy customer. More

I showed up just to have my 2004 Acura RL checked over, and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle would be taken care of while I waited. They have a lovely dealership, and the waiting area was outstanding, including the iPads that my children enjoyed playing on while we waited. Imagine my surprise when my vehicle was done, and the Multipoint Inspection showed that everything was good, and nothing additional was needed. They even washed my car ! More

Excellent overall. Chad has always done his best to service my vehicle and deal with my concerns. I had various issues with my car since it was not serviced for a while. service my vehicle and deal with my concerns. I had various issues with my car since it was not serviced for a while. More

I'm on my 3rd MDX from Rallye. Service after the sale counts. Enza always ensures that I'm taken care of. She is friendly and focused on making sure customers are satisfied from making an appointment to counts. Enza always ensures that I'm taken care of. She is friendly and focused on making sure customers are satisfied from making an appointment to post service follow-up. Thanks for treating me like the valuable customer that I am. It seems some dealers have forgotten how to treat customers after the sale. I'll continue to buy and obtain service at Rallye. More

Chad was great! He was polite, quick to answer my questions and was genuinely concerned about my long wait time and how I needed to go to see my son. questions and was genuinely concerned about my long wait time and how I needed to go to see my son. More

Our MDX is the second car we ever owned. Ever since, we never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that we came to Rallye Acura. Rallye is a place where we truely feel warm, being welcomed and cared. And more importantly, it is where we can get the top quality service. Our service consultant, Chad Tammaro, is friendly, knowledgeable about any Acura cars and highly professional. Every time after the service when Chad gave us an OK, we know that our Acura will run great until the next service due. You can not get wrong with this kind of dealership! Simply outstanding! More

Excellent customer service skills by staff. Waiting area allows for patrons to do a number of things. Service work completed in a timely and professional manner. allows for patrons to do a number of things. Service work completed in a timely and professional manner. More

My starter motor on my one-year old 2011 Acura RDX was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was starting to fail. Rallye was very flexible about scheduling the appointment and worked with my schedule. They changed the starter motor and there was no charge to me since it was a warranty repair. Also, my alarm lock beeper had also stopped working and they replaced that, also for no charge. They gave me a loaner car (at my request) even though it wasn't technically within their standard procedures. Keeyoung Moon was our service rep and he was consistently friendly, professional, helpful, and efficient. More

Since I purchased my Acura in December 2006, I have always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I al always returned to Rallye Acura for service. The experience has always been satisfying. The service personnel are knowledgeable and friendly. I always leave with the work being done as promised. Scheduling a service appointment is never a problem and they always provide a loaner car if needed. The waiting area is comfortbale - provides wi fi, newspapers, bagles, coffee. Everyone is helpful - from the moment I drive my car up to the person tkaing my car for service to when I leave and make payment. I recommend Rallye Acura to everyone. More