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Rallye Acura - Service Center

Roslyn, NY

4.8
2,049 Reviews
Call Service Center (516) 344-8585

2,049 Reviews of Rallye Acura - Service Center

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January 31, 2025

Moon is the best at what he does, Ive known him for over 10 + years and I appreciate the service he provides More

by msmith95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2025 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keeyoung and our team met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 27, 2025

So i went in for Standard Maintenance + Recall. They get 5 stars for their maintenance, but because they weren't able to complete the recall job or even provide me with a concrete response to when More

by Mantone18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Rallye Acura responded

We are very happy to hear Virdianna and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

January 25, 2025

The dealership is very accommodating. Danny is a. great sales man. The manager is super helpful and involved. Service reps are very knowledgeable and professional . More

by amsterk30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Park
Report | Print
Jan 26, 2025 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Danny and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

January 22, 2025

Took care off me and my problems was very happy with service and service personnel More

by SBACCHUS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 22, 2025

I love Rallye Acura! They always take good care of me and my Acura! Knowledgeable and professional. More

by JANETPCHESLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Rallye Acura responded

Janet, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

January 22, 2025

I was immediately set up and processed by a very knowledgeable service rep Jeorgio who took excellent care to keep me posted as to status. Overall a very positive experience. More

by PMD2533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Jeorgio and our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

January 21, 2025

Great dealership to work with, really happy about everything with no issues and they solved all issues I’ve had with the vehicle More

by Rmath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Park
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeorgio, Llantino , Jennifer Velazquez
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Jan 22, 2025 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

January 18, 2025

I took my car for service on December 31, 2024. Mr. Richard Wong provided me a 5 star service. He did excellent job and I am so satisfied with his work. I highly recommend him. I certainly will go More

by YENMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

January 16, 2025

Friendly and professional service. We've worked with Mr. Moon and Rallye Acura for years and will keep returning. Excellent workmanship for repairs and recall part replacement. More

by SHINKIM007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 15, 2025

I've had 3 leases and bought car from Rallye and I've always had great service. Always straightforward negotiations. Jennifer in sales was great, I got all the information I needed and did a deal in reco More

by VMR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Velazquez
Report | Print
Jan 16, 2025 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

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