2,012 Reviews of Rallye Acura - Service Center
My car had several problems. Chad was able to diagnose the problems quickly, and deal with them all individually in an expedient manner. He went above and beyond what i expected from the dealership, and w the problems quickly, and deal with them all individually in an expedient manner. He went above and beyond what i expected from the dealership, and was extremely friendly, corteous and professional throughout the entire experience. He even scheduled a loaner car for me ahead of time so that i would not be inconvenienced. Chad made the entire experience easy and pleasant. I will definitely be returning to the dealership because of Chad. More
Had an awesome experience as usual at the Rallye Acura service department. My 2009 TSX had failed to start on several different occasions. I brought the car in on Thursday morning and was in a rush to service department. My 2009 TSX had failed to start on several different occasions. I brought the car in on Thursday morning and was in a rush to get to work in NYC. Chad Tammaro as usual was professional and extremely courteous. He provided a loaner so I could get to work on time. He diagnosed the issue correctly and informed me the new battery was covered under the warranty. I would NEVER take my car anywhere else to be serviced. Chad is the reason I bring my car to be serviced at Rallye Acura. I live in Wantagh and literally have an Acura dealership a 1/2 mile from my house. I choose to drive 20 minutes to Rallye Acura in Roslyn because they always do a great job. Great job as always! More
Chad along with the service manager and another service Rep by the name of Mr. Moon provided the utmost quality service in regards to my stopping in to address an issue I was having with the Bluetooth Syst Rep by the name of Mr. Moon provided the utmost quality service in regards to my stopping in to address an issue I was having with the Bluetooth System in my car. Needless to say they did not let me leave until my issue was identified and rectified. They also gave me a 1-800 phone number to call for future reference in regards to trouble shooting issues related to my car's Bluetooth System....Overall, as usual, I had an extraordinary customer experience with Rallye Acura in which I was completely satisfied! More
Chad provides excellent service and goes the extra mile to make the customers feel welcome and appreciated. He always does his very best to accomodate their requests and explain the details of the service to make the customers feel welcome and appreciated. He always does his very best to accomodate their requests and explain the details of the service and anything additional which may be needed. More
Chad is very knowledgeable of my automobile,if I have any problems he is usually on the Money.He sets up my appointment at my convenience.I was just in for a oil change and had new wipers,air filter,and cabi problems he is usually on the Money.He sets up my appointment at my convenience.I was just in for a oil change and had new wipers,air filter,and cabin filter put in and was out in just over an hour.Chad is courteous a true professional and an aset to the dealership. Enza Comito is always pleasant and friendly and helpful in anyway she can.I am very satisfied with Rallye Acura and would reccomend them to anyone More
This dealership from day 1 has always gone above and beyond in their commitment to putting the customer first. I would recommend this dealership to anyone who is looking for a new vehicle or just needs beyond in their commitment to putting the customer first. I would recommend this dealership to anyone who is looking for a new vehicle or just needs service. More
Chad was very accomodating. I got my first service appt on my new TL for the day after I called. Just had to wait a short time. Someone even helped me with my cup of tea. on my new TL for the day after I called. Just had to wait a short time. Someone even helped me with my cup of tea. More
I have been a Rallye Acura customer for thirteen years. Yes, I am a genuine"Acuraphile," but my interest in the cars is virtually matched by my devotion to the dealership. I have never before encountered s Yes, I am a genuine"Acuraphile," but my interest in the cars is virtually matched by my devotion to the dealership. I have never before encountered such friendliness, honesty and efficiency all housed in such a cheerful contemporary setting.I have purchased a 1990 Legend,'96 RL and an '05 RL at this dealership. I just placed an order for the 2012 RL which I hope to have by yearend. Upon entering the Service area, my wife and I invariably get a kiss and hug from Enza Comito and a friendly smile and handshake from Mike Denfeld, followed by a personal chat when time allows.My wife and I don't just transact business here:we have a genuine, warm relationship and look forward to each visit when service is needwed. George & Ellen Greene Great Neck, N.Y. More
Experience was, as always totally satisfactory. Service rep was very friendly and the work done on the car was done quickly. I was in and out in no time. rep was very friendly and the work done on the car was done quickly. I was in and out in no time. More
Between my prior car and the new car that I purchased from Rallye Acura, I have been a patron since 2010. The staff has always been friendly, courteous, and helpful, and they have always made sure that from Rallye Acura, I have been a patron since 2010. The staff has always been friendly, courteous, and helpful, and they have always made sure that my demands were satisfied. The cost is a little more expensive than other places, but the attentiveness, competence, and couteousness more than make up for the minor difference in cost. More