2,070 Reviews of Rallye Acura - Service Center
Our experience with this dealership has been terrific. Work was always completed on time and appointments were always given at our convenience. Mike Denfield is a dream to work with and the entire staff Work was always completed on time and appointments were always given at our convenience. Mike Denfield is a dream to work with and the entire staff is always very friendly. We always feel very comfortable while we wait for our car and the premises are always very clean and pleasant. More
By far the best Acura Dealership i have gotten my car serviced at. I walked in for a oil change without any notice or appt. Was done in under 45min. They always treat you and your car as if it were their serviced at. I walked in for a oil change without any notice or appt. Was done in under 45min. They always treat you and your car as if it were their own personal cars. If you want reliable, friendly and outstnading service, Rallye is your dealer! =) More
as always, courteous, knowledgeable and friendly service. questions are answered promptly and time approximationas for appts and service are excellent. will continue to use rallye acura for my needs. than questions are answered promptly and time approximationas for appts and service are excellent. will continue to use rallye acura for my needs. thank you... More
The Rallye Acura team is professional, friendly and they have provided me excellent service. I’ve visited Rallye couple time for sales and services. This time I brought my RDX for maintenance service. Th have provided me excellent service. I’ve visited Rallye couple time for sales and services. This time I brought my RDX for maintenance service. The technician greets me and park the car for me when I arrived at Rallye 7:30 in the morning. The service advisor, Keeyoung Moon, was very professional and friendly. The service team has addressed all the issues in timely manner. They also provide great communication and giving me the service status. I would highly recommend Rally for sales and service on your Acura vehicle. More
Chad was a professional. He was an excellent listener and addressed all the concerns I had regarding the vehicle. It was a pleasure dealing with him. I have dealt with all the service representatives and addressed all the concerns I had regarding the vehicle. It was a pleasure dealing with him. I have dealt with all the service representatives in the past and he is clearly the best one you have. He is one of the main reasons we come back. I would rate him 10 out of 10. Enza was also very attentive and made me feel welcome and comfortable. Dealership comment - Pricing / Coupon. I have been a long time customer with Rally. Obviously dealership pricing is more expensive than local shops. I expect that and am fine with paying a little extra for quality service. Historically, we have received coupons for service work, but for some reason we stopped receiving them. These coupons are important to closing the pricing gap that keep us coming back. I would appreciate if someone could add us back to the coupon list or make a note on my account to offer similar coupon discounts as in the past. Thank you for your consideration. Kind regards, John Crish John Crish More
I've been coming here since I purchased my car in 2007. The service here is superb. This visit pertained to a chip on my wind shield. I was given a 7:30 appointment. After they viewed the damage, they sai The service here is superb. This visit pertained to a chip on my wind shield. I was given a 7:30 appointment. After they viewed the damage, they said they couldn't get anyone to fix it until 9:30 and immediately offered a loaner without me asking for one. This was perfect. I happened to be out sick and the last thing I needed was to stay in a waiting area for so many hours or drive back and forth on such a rainy day. They called when it was ready and pick up was quick and easy and I got a clean car to boot. Two years ago, my car was honking non stop through the night. The only way it stopped was by keeping the engine running. I brought the car in the next morning. They took me right away and had to keep the car for a few days. Turned out the rug I kept in the trunk of my mdx was getting stuck in the closing mechanism. A simply fix. They didn't charge me a cent! Now that's service! I honestly don't know if the prices are comparable since I only take my car to Rallye, but they treat you well. They work hard at getting you out on time and treat you with respect (even if it's your mistake;)). They're a great team. More
As always, my service experience at Rallye was exceptional. Enza is warm, welcoming and reassuring. Melissa and Chad are competent and professional. Problem was diagnosed and repaired promptly exceptional. Enza is warm, welcoming and reassuring. Melissa and Chad are competent and professional. Problem was diagnosed and repaired promptly. More
Excellent service and professionalism, treat you with the uttermost respect. Place is always clean, and your vehicle is always protected and kept clean when your vehicle is returned back to you. uttermost respect. Place is always clean, and your vehicle is always protected and kept clean when your vehicle is returned back to you. More
Chad Tammaro has been helped me 3/3 times I brought my car in. By far he has made servicing my car a pleasure instead of a chore. He is very knowledgeable, prompt, patiently answering all my questions and car in. By far he has made servicing my car a pleasure instead of a chore. He is very knowledgeable, prompt, patiently answering all my questions and concerns and always friendly. Thank you Chad and Rallye Acura. More
service is great, good hospitality, fair prices and consideration to special needs and requests. they provide a free carwash. they provide complete details as to what he service is about , whats includ consideration to special needs and requests. they provide a free carwash. they provide complete details as to what he service is about , whats included and why certain things are needed and they are knowledgeable about the car models and issues affecting them. More