Rallye Acura - Service Center

Mike picked up this service appointment from a Rallye employee who no longer is employed there. It was a difficult situation and he handled it extremely well. He and the others involved returned my car employee who no longer is employed there. It was a difficult situation and he handled it extremely well. He and the others involved returned my car to me promptly, and exactly as expected. Rallye service takes customer satisfaction extremely seriously. They made it right for my husband and myself. What a pleasure. More

Chad was fantastic! He was polite, quick to answer my questions and was genuinely concerned about fixing my navigation system. The experience was pleasurable. Thanks Chad!! questions and was genuinely concerned about fixing my navigation system. The experience was pleasurable. Thanks Chad!! More

Everyone was friendly & helpful. I came in for a oil change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the change & state inspection. I was told it would tke an hour & it took 55 minutes. The waiting area had a working tv, internet access & newsday so the waiting time flew by. The coffee station was also a plus. Great job by everyone!!! More

EXCELLENT CUSTOMER SERVICE, JUST AN OIL CHANGE THIS TIME, IN AND OUT IN 25 MINUTES. Ralley Acura service people are always pleasant and efficient, and as this is my second purchase of a new Acura, I am IN AND OUT IN 25 MINUTES. Ralley Acura service people are always pleasant and efficient, and as this is my second purchase of a new Acura, I am a most happy customer. More

Excellent overall. Chad has always done his best to service my vehicle and deal with my concerns. I had various issues with my car since it was not serviced for a while. service my vehicle and deal with my concerns. I had various issues with my car since it was not serviced for a while. More

I showed up just to have my 2004 Acura RL checked over, and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle and a NY State Inspection performed. I showed up to the dealership without an appointment, and was pleasantly surprised to find out that my vehicle would be taken care of while I waited. They have a lovely dealership, and the waiting area was outstanding, including the iPads that my children enjoyed playing on while we waited. Imagine my surprise when my vehicle was done, and the Multipoint Inspection showed that everything was good, and nothing additional was needed. They even washed my car ! More

I'm on my 3rd MDX from Rallye. Service after the sale counts. Enza always ensures that I'm taken care of. She is friendly and focused on making sure customers are satisfied from making an appointment to counts. Enza always ensures that I'm taken care of. She is friendly and focused on making sure customers are satisfied from making an appointment to post service follow-up. Thanks for treating me like the valuable customer that I am. It seems some dealers have forgotten how to treat customers after the sale. I'll continue to buy and obtain service at Rallye. More

Our MDX is the second car we ever owned. Ever since, we never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that never switched to any other makes of cars. One of the reasons, of course, Acura makes great cars and we like them. Another important reason, is that we came to Rallye Acura. Rallye is a place where we truely feel warm, being welcomed and cared. And more importantly, it is where we can get the top quality service. Our service consultant, Chad Tammaro, is friendly, knowledgeable about any Acura cars and highly professional. Every time after the service when Chad gave us an OK, we know that our Acura will run great until the next service due. You can not get wrong with this kind of dealership! Simply outstanding! More

Chad was great! He was polite, quick to answer my questions and was genuinely concerned about my long wait time and how I needed to go to see my son. questions and was genuinely concerned about my long wait time and how I needed to go to see my son. More

Excellent customer service skills by staff. Waiting area allows for patrons to do a number of things. Service work completed in a timely and professional manner. allows for patrons to do a number of things. Service work completed in a timely and professional manner. More