Rallye Acura - Service Center

This is positively the best service department I have ever been too! Chad and Enza are 2 of the nicest people I have ever met. You should be proud to have such wonderful employees as them. It is a pleasu ever been too! Chad and Enza are 2 of the nicest people I have ever met. You should be proud to have such wonderful employees as them. It is a pleasure to do business at Rallye and I will continue to purchase and service cars there,just as long as these 2 are there! They make it a very pleasant experience for me, and should be commended on there excellent customer service. I can't thank them enough, and I hope I have enlightened you on 2 very important employees! Thank you, Carol Zeifman More

I came in for an A1 Service to my 2010 Acura MDX. Upon pulling up I was greeted by a young man who noted some information and directed me into the service area where I met Chad. Chad was professional, pol pulling up I was greeted by a young man who noted some information and directed me into the service area where I met Chad. Chad was professional, polite and promptly reviewed and confirmed my services, including two recall items that needed to be done. He had a clean loaner car waiting. He called when the vehicle was ready and was a pleasure to work with. A very nice, stress-free service experience. More

Rallye Acura is always first class with selling cars and service. Having Rallye tag on my Acura MDX it makes my car high class in long island. service. Having Rallye tag on my Acura MDX it makes my car high class in long island. More

Chad was extremely friendly and helpful. He even gave a loaner car for the hours which helped out a lot! I was able to get my appointment quickly and the work was completed timely. loaner car for the hours which helped out a lot! I was able to get my appointment quickly and the work was completed timely. More

The service at this dealer was EXCELLENT! It was worth of waiting for the services to be done my car, however, I was expecting the my vehicle to be cleaned inside and out during those time, but the only the waiting for the services to be done my car, however, I was expecting the my vehicle to be cleaned inside and out during those time, but the only the exterior was done. More

I had a very positive experience during my recent service visit. I was met at the parking lot by a service attendant who promptly took my vehicle and recorded the pertinent information. Chad Tammaro was extr visit. I was met at the parking lot by a service attendant who promptly took my vehicle and recorded the pertinent information. Chad Tammaro was extremely polite and helpful. He followed up later the same day with a telephone call to provide a status update on the repair. Pick-up was also very easy and the vehicle is running well. I will absolutely use this dealership for future service and purchases. More

Only disappointment was that I was told my car was vaccumed,washed and waxed after being serviced and it definitely was not vacuumed, was poorly washed and did not look waxed as there were several dir vaccumed,washed and waxed after being serviced and it definitely was not vacuumed, was poorly washed and did not look waxed as there were several dirt marks still on the exterior of the car that would have been removed by either washing or waxing. Other then that, the service was great. More

Chad is amazing. He makes coming in a pure pleasure. He is a great asset to this dealership. My follow up with Enza was very professional.l is a great asset to this dealership. My follow up with Enza was very professional.l More

Chad is always a pleasure to work with. He is friendly, remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It may be something bigger, perhaps an actuator." Sure enough, it was a $200+ repair. Chad was knowledgeable and upfront about it. Not happy about paying for a repair (car is out of warranty), but I never felt it was Acura's issue. That's the nature of a 7+ year old vehicle. Chad is always terrific. More

Rallye Acura gets a top rating for me because they were able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to get there in the early afternoon. Micheal Denfeld, who i have being doing business with for over 10yrs, was his usually helpful self and was able to quickly identify the issue. He promised and deliver my car in the initial timeframe that was indicated to me with a car wash included. The price was fair which is something that i can consistently say about Rallye Acura. The waiting area is comfortable with any beverage that i may want. I would recommend this dealership and Mike specifically. As a longtime customer they have always treated me fairly which indicated to me that they appreciate my loyal business. More