Rallye Acura - Service Center

I really appreciate the personal service, courtesy, expertise, and friendliness of the staff. I already own two Acuras and I feel that I when I need a new car, I would want to purchase another Acura sp expertise, and friendliness of the staff. I already own two Acuras and I feel that I when I need a new car, I would want to purchase another Acura specifically because of the service department. More

Great service and friendly people. Always helpful, very professional and just nice people. I have recommended your dealership to everyone who asks me where I purchased my MDX and have service. professional and just nice people. I have recommended your dealership to everyone who asks me where I purchased my MDX and have service. More

Service prices at Rallye are not the cheapest, but there is none better when it comes to quality of work done and customer service. I have been to other Acura dealerships for service, and Rallye is by far, is none better when it comes to quality of work done and customer service. I have been to other Acura dealerships for service, and Rallye is by far, the most pleasant experience. I have shopped around to get the best price, but firmly believe that you really do get what you pay for. I just had a major service performed at Rallye on my 10-year old Acura, and I cannot believe the difference in how great it drives. You can certainly find other Acura dealers that will do the work for less money, but I have found it better in the long run to have the work done by a more knowledgable group of technicians and customer service staff. Oh, and one more thing, Chad is awesome!! You would be wise to ask for him personally. Be nice to him, he will take GREAT care of you!! More

We were extremely pleased with the service we received at this establishment as first time customers. Chad is a very pleasant, accommodating and knowledgeable advisor. We had a great experience because of hi this establishment as first time customers. Chad is a very pleasant, accommodating and knowledgeable advisor. We had a great experience because of his help; he spent time to clearly explain the issues and made sure we were satisfied with the work. Rallye service definitely won us over because of Chad's professionalism. Thank you very much, we will definitely bring our car back to Rallye Acura for any future service needs. Steve Tingir & Jane Chio-Tingir More

I'm a customer at Rallye Acura for manny years and always experience great service. from the customer service to the quality of work done on my car Thank you Rallye Acura for a great job. Sincerely Susan experience great service. from the customer service to the quality of work done on my car Thank you Rallye Acura for a great job. Sincerely Susan and Fred Stal More

I had a great experience at Rally Acura in Roslyn. The staff was very friendly. Mr. Moon saw to all of my concerns, I was provided with a courtesy car for 2 days, and at no point was I pushed to purchase staff was very friendly. Mr. Moon saw to all of my concerns, I was provided with a courtesy car for 2 days, and at no point was I pushed to purchase or perform any extra services that I didn't need! More

First rate in everything they do; from the way you are greeted in the parking lot to the the follow up after the visit. Scheduling is easy and convenient and they are ready for you at your scheduled time. greeted in the parking lot to the the follow up after the visit. Scheduling is easy and convenient and they are ready for you at your scheduled time. More

We had a most pleasant and positive experience buying a certified pre-owned at Rallye Acura in late June, 2012. It was a no nonsense experience, ane we would recommend the dealership to our friends. I shou certified pre-owned at Rallye Acura in late June, 2012. It was a no nonsense experience, ane we would recommend the dealership to our friends. I should mention that we don't ;live all that close to Roslyn, NY. A few days after bringing the car home, we found a very subtle dent in the back of the car. We were not 100% it was even a dent, as we saw it from certain angles. We called, and spoke with Joe Matajy, the Sales Manager. Without even checking the car die to the distance, he invited us to come to the service department to have the dent looked at and fixed! I got there early in the morning, and left by 8:15 with the car fixed. For the 45 minutes or so that I waited, I had a bagel, delicious coffee, used their ipad and watched TV. I am a huge fan of Rally Acura, we are delighted with the car and service. More

I have been a customer of Rallye Acura since 1992 when I purchased my 1992 Legend (still being used in the family - running great - just some body rusting problems). In 2010 I purchased a 2009 RDX. All of m purchased my 1992 Legend (still being used in the family - running great - just some body rusting problems). In 2010 I purchased a 2009 RDX. All of my experiences through the years, both in sales and service, have been excellent. I was just in to have my RDX inspected. This is the first time I have ever had my car inspected at Rallye - what a pleasure! As always, I waited in comfort. When I called for an appointment I was given one immediately. When I arrived at my appointment time, Chad took me immediately, told me I would be out in less than an hour, and kept me updated. In approximately 50 minutes, I was told my car was completed, and I left with my handwashed car. All of the staff of Rallye is to be commended for the excellent job they do EVERY day! Sincerely, Marilyn Salierno More

I set up an appointment for my NYS inspection, and to have my clutch looked at, as it was not grabbing all the time. The Saturday before my scheduled appointment, I was on the LIE and the car lost power have my clutch looked at, as it was not grabbing all the time. The Saturday before my scheduled appointment, I was on the LIE and the car lost power and would not respond when put into 1st or any gear. I had the car towed to the dealer, it was Saturday at 4:45 PM, Chad was there ready to leave for the day, he was so helpful took care of me and even gave me a loaner car. My 2010 TSX has only 11700 miles on it and the clutch was gone. I have been driving manual for at least 40 years, and never had a clutch go on me before. Chad informed me that the clutch was not covered under warranty, but since I had been a customer for so long he was able to look up my history with my previous manual transmission car (which was a 1995 Integra), he managed to get a good portion of the repair covered. He kept me informed all week as to the status of the negotions to limit the cost of the repair. My clutch feels better than it did when I purchased the car new and I am extremely satisfied with the repair and with the attention I received from Chad. More