2,047 Reviews of Rallye Acura - Service Center
this dealership makes you feel that you are in your own living room while you are waiting for excellent service. Of course the bagels make it more like home. Everyone that I deal with is friendly and wil living room while you are waiting for excellent service. Of course the bagels make it more like home. Everyone that I deal with is friendly and willing to help.Sorry for the lenghth. More
I recently brought my 2011 RDX for an oil change and tire rotation. As usual I wait for Chad Tammaro in the service department. Not only is he friendly and helpful, he is honest...... It's very important to rotation. As usual I wait for Chad Tammaro in the service department. Not only is he friendly and helpful, he is honest...... It's very important to have trust in the person advising you on what your car needs. More
I have been going to Rallye Acura for five years. I I have been going to Rallye Acura for five years. I leased my first Acura from them. I am on my 2nd Acura now (leased from another dealer), regardl I have been going to Rallye Acura for five years. I leased my first Acura from them. I am on my 2nd Acura now (leased from another dealer), regardless i will always use Rallye Acura service. Overall, They have always been: great to me. Acura's are great cars so other than oil changes and an occaisional fuse or light needing to be changed, I'm not there too much (so that's a good thing).. Hopefully they give me a "great deal" on my next lease...but if they don't..and i have an Acura..i will always go there. Chad Tammaro has been my primary service representative. He always does all he can to make my experience a good one. I've had a number of other cars from different dealerships local and national. I can honestly say that i enjoy my visits to this Acura Dealership. More
I was very pleased with my service visit and with Chad Tammaro's support. He was very attentive to the services that my car needed and he accomodated my needs for a specific loaner car. He called with u Tammaro's support. He was very attentive to the services that my car needed and he accomodated my needs for a specific loaner car. He called with updates on my car and when it was ready. I didn't have to continue to call to find out the status. Thank you for a wonderful experience. Joan More
I always have a great experience at Rally-e Acura. The staff is very accommodating and does their best to make you feel comfortable, and all repairs are always done in a timely fashion. staff is very accommodating and does their best to make you feel comfortable, and all repairs are always done in a timely fashion. More
This is the 4th vehicle we have purchased from Rallye Acura. Every experience has been exceptional from start to finish. This visit was specifically for service. Scheduling an appointment is so easy. Acura. Every experience has been exceptional from start to finish. This visit was specifically for service. Scheduling an appointment is so easy. We call Chad Tammaro and an appointment is made based upon our schedule. Not only do they perform the scheduled service, but complete a full check on the car. As long as we are treated as a valued customer, we will continue to purchase and service our vehicles at Rallye. More
Great service. No hassle. They take care of you from the moment you turn into their lot to the time they hand the car back to you. Thank you for the great experience. the moment you turn into their lot to the time they hand the car back to you. Thank you for the great experience. More
I had leased my 2012 Acura TL from Jeri Billman this past March. She was wonderful to deal with and presented a clear, concise, and enticing offer. Although I wasn't really ready to get a new car, she did March. She was wonderful to deal with and presented a clear, concise, and enticing offer. Although I wasn't really ready to get a new car, she did a great job convincing me that I should trade in my 2009 for the new 2012 TL. I have not regretted that decision at all and I am very pleased with my new car and the tech package that I really wanted. Jeri made leasing a new car very easy for me and for that I truly appreciate her sales expertise and support. I brought my TL in for service on Sept. 27th, and was treated very courteously by Keeyoung Moon, the service advisor. As I was in a hurry to get to work, he did his best to rush the process for me and I was in and out of the service department in 45 minutes. The car wash was also a great bonus. All in all, my experience with Rallye Acura has been excellent. More
Chad was very polite and accommodating. He explained things and was extremely helpful. I have always had good service at this dealership. I have been bringing my car there for many years. things and was extremely helpful. I have always had good service at this dealership. I have been bringing my car there for many years. More
When I phoned Rallye Acura to make an appointment to bring in my RDX for service, I expected to have to wait some time for my appointment since my car was basically driveable and my windshield wipers we bring in my RDX for service, I expected to have to wait some time for my appointment since my car was basically driveable and my windshield wipers were just not working properly. Imagine my surprise to learn that I could get an appointment for the next day and that they would be happy to provide me with a free loaner car for use while my car was in the shop. Both on the phone and when I came in for my service, I was treated like a V.I.P. From the moment I entered the parking lot, people went out of their way to help me. Melissa Kennedy was the person I worked with directly and she was wonderful. She called me to keep me posted on the status of my car and explained that I would need to give them another day since they had to order some parts. Of course, since my loaner car was great (still had the new car smell), I really didn't mind. When the time came to pick up my car, I expected to have to wait a little. Wrong again! I was in and out of the dealership in under five minutes. Rallye Acura is the best-run, most efficient dealership I have ever encountered. Thanks a lot! More