2,071 Reviews of Rallye Acura - Service Center
Ever since we've leased our 2011 MDX, we've had it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer servi it serviced by Chad Tammaro. He is an excellent service advisor! Our experience working with Chad is ALWAYS a pleasure. He exceeds his customer service care and always treats us well. We are very much pleased and if we get an Acura again, we will choose Rallye as Chad is employed there. I have recommended several of my friends and family to purchase their Acura from Rallye as even your over-all customer service is commendable. Very pleasing experience. We will always be with Rallye Acura as long as this customer service continues! Keep up the good work guys!!! More
Rallye Acura is, imho, probably one of the best dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from dealerships I have ever dealt with and a lot of that has to do with how they they treat their customers AFTER one purchases or leases a vehicle from them. That said, their Service Department is outstanding and very eager to please. For the past six years, my wife and I have had the pleasure of being "pampered" by Chad Tammaro, who in my opinion, is why many people are repeat Rallye Acura customers. Chad always goes the extra mile to provide a worry-free service experience and is acutely aware of how to meet customer's varying needs. Thank you Chad. Thank you Rallye. More
Service is excellent , I brought my car in to change tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone ! tires , they ordered and services it in less than 24 hours. I am in love with this dealership. Will recommend everyone ! More
Chad is a pleasure to work with. He is courteous and knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bough knowledgeable. You give him the problem and he comes up with solution. He is looking to help you complete the service as soon as possible. I bought the second car at Rallye because of the ease of working with the service department. More
The service and attention Rallye gives its customers is probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfact probably the best of ANY dealership. They value loyalty and their staff go out of their way time and time again to ensure complete customer satisfaction. Chad has taken personal responsibility to ensure this on my behalf, which he has done consistently for the past several years! A very big THANK YOU, Chad! More
We owned two Acura cars for a while and I couldn't think of anywhere else to go for services. Yesterday I had my Mdx and today I had my Tsx serviced. My service consultant, Chad Tammaro, was so helpfu think of anywhere else to go for services. Yesterday I had my Mdx and today I had my Tsx serviced. My service consultant, Chad Tammaro, was so helpful and friendly. He made arrangement to have the job done as early as possible while still maintaining the high quality of the work. He also tried getting the best price deal possible. One thing said it all: when the car was ready around noon time yesterday, it was pouring outside. Chad even jumped into the rain and delivered the car to the door personally, just to make sure his customer staying dry in such a rainy day. That was not just service, it was care and friendship. Yes, here you will feel more likely being at a friend's house rather than in a presumably "hostile" dealership. Noteworthy, the quality of jobs done by technicians were supereme. And the receptionist here, Ms. Enzo Comito, is a great addition to the pleasant experience. She is always cheerful and willing to help customers anytime when needed. Overall, I don't think I will change the make of my cars any time soon, primarily because of Rallye. More
The service I receive at Rally Acura always makes me feel great. Even though Rally Acura is farther away from my home than Paragon, after my first visited, I decided that this is the place I should come for great. Even though Rally Acura is farther away from my home than Paragon, after my first visited, I decided that this is the place I should come for service or buy new car. I also have to give thumb ups for Chad Tammaro; he is very helpful and professional. More
I just needed a regular service, but I was new to the area. I brought my car in and not only did I feel they were honest, but they were really nice. When I asked about any coupons or deals they had goi area. I brought my car in and not only did I feel they were honest, but they were really nice. When I asked about any coupons or deals they had going on, my service advisor, Chris, actually did look and when he didn't see one that would work for my service, he gave me a discount anyway! And the complimentary car wash was great, inside and out my car looks so much nicer! Thank you Rallye Acura! More
I was at RallyE twice for service for my 2008 TL a couple months ago. I had a phenomenal experience on both occasions!! The service consultant that worked with me was Mr. Chad Tammaro both times. Chad is a months ago. I had a phenomenal experience on both occasions!! The service consultant that worked with me was Mr. Chad Tammaro both times. Chad is an active and attentive listener. He payed close attention to the details I provided and wrote down notes of exactly how I was experiencing the issues with my car. Chad explained everything to me from start to finish and proved himself to be a competent individual that provided me with an exceptional customer service experience. I give Mr. Tammaro complete credit for making my experience of having my car serviced at RallyE a memorably positive one. I will return in the future and look forward to future hassel free experiences. More
My service advisor was very knowledgble and the overall process getting an approval from the insurance company went so smoothly with his adivce & support. I will definitely recommend Rallye to other Acura process getting an approval from the insurance company went so smoothly with his adivce & support. I will definitely recommend Rallye to other Acura owners and new owners in line!! Thank you!! More