2,013 Reviews of Rallye Acura - Service Center
The service at this dealer was EXCELLENT! It was worth of waiting for the services to be done my car, however, I was expecting the my vehicle to be cleaned inside and out during those time, but the only the waiting for the services to be done my car, however, I was expecting the my vehicle to be cleaned inside and out during those time, but the only the exterior was done. More
I had a very positive experience during my recent service visit. I was met at the parking lot by a service attendant who promptly took my vehicle and recorded the pertinent information. Chad Tammaro was extr visit. I was met at the parking lot by a service attendant who promptly took my vehicle and recorded the pertinent information. Chad Tammaro was extremely polite and helpful. He followed up later the same day with a telephone call to provide a status update on the repair. Pick-up was also very easy and the vehicle is running well. I will absolutely use this dealership for future service and purchases. More
Only disappointment was that I was told my car was vaccumed,washed and waxed after being serviced and it definitely was not vacuumed, was poorly washed and did not look waxed as there were several dir vaccumed,washed and waxed after being serviced and it definitely was not vacuumed, was poorly washed and did not look waxed as there were several dirt marks still on the exterior of the car that would have been removed by either washing or waxing. Other then that, the service was great. More
Chad is amazing. He makes coming in a pure pleasure. He is a great asset to this dealership. My follow up with Enza was very professional.l is a great asset to this dealership. My follow up with Enza was very professional.l More
Chad is always a pleasure to work with. He is friendly, remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It remembers your name and discusses your issue. My passenger door wasn't working, had him check it, I was hoping it was a fuse. He said, "hopefully. It may be something bigger, perhaps an actuator." Sure enough, it was a $200+ repair. Chad was knowledgeable and upfront about it. Not happy about paying for a repair (car is out of warranty), but I never felt it was Acura's issue. That's the nature of a 7+ year old vehicle. Chad is always terrific. More
Rallye Acura gets a top rating for me because they were able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to able to help me with little notice. I had a unexpected problem with my vehicle in the morning and they were able to take me as soon as i was able to get there in the early afternoon. Micheal Denfeld, who i have being doing business with for over 10yrs, was his usually helpful self and was able to quickly identify the issue. He promised and deliver my car in the initial timeframe that was indicated to me with a car wash included. The price was fair which is something that i can consistently say about Rallye Acura. The waiting area is comfortable with any beverage that i may want. I would recommend this dealership and Mike specifically. As a longtime customer they have always treated me fairly which indicated to me that they appreciate my loyal business. More
Chad, my service advisor, was outstanding as he addressed all my needs. He made sure to call me and let me know what was found, and the time it would take to be finished. I have owned many cars in my l all my needs. He made sure to call me and let me know what was found, and the time it would take to be finished. I have owned many cars in my life, but my experience with Rallye and Chad are the best service experience I have ever had. More
IMy experience for my service appointment was excellent. I was taken on time, and the follow-up by Keeyoung was exceptional. Overall my service was performed very quicky and went without a hitch! I was taken on time, and the follow-up by Keeyoung was exceptional. Overall my service was performed very quicky and went without a hitch! More
Car brought in for routine maintenance. Experience was very pleasant. All employees I dealt with were friendly, courteous, and very helpful. Work was done in a timely manner and price was very reasonable. very pleasant. All employees I dealt with were friendly, courteous, and very helpful. Work was done in a timely manner and price was very reasonable. More
Excellent service.No hard sell.Comfortable surroundings while you wait.Second Acura I have purchased from Rallye and would definitely recommend.No reason this has to be twenty five words. while you wait.Second Acura I have purchased from Rallye and would definitely recommend.No reason this has to be twenty five words. More