Rallye Acura - Service Center

Excellent service and customer service. Hmr. Moon was very courteous and professional and he had the car done and right on time. An excellent customer service very courteous and professional and he had the car done and right on time. An excellent customer service More

I bought my MDX from Rallye Acura in 2010 and Chris Bello I bought my MDX from Rallye Acura in 2010 and Chris Bello was my salesman. I just wanted to go back and give him a shout out since I was very impr I bought my MDX from Rallye Acura in 2010 and Chris Bello was my salesman. I just wanted to go back and give him a shout out since I was very impressed working with him to buy the MDX. I had visited several other Acura dealers getting price quotes, test driving, etc.. When I got to Rallye, Chris was definitely the most professional and easiest salesman I had dealt with. He seemed like a straight shooter, I had told him I already visited other dealers he worked with me to get the best deal (which included a trade in). I would definitely recommend him to others and would use him again. In the 3 years I have had the car, even though I live in Dix Hills and there are other Acura dealers closer to me, I still go to Rallye for all my service needs due to their excellent customer/car service. Yes, as with any dealership services it does cost a bit more for most types of services as compared to non-dealership car servicing places however, when you get it done at Rallye you can be confident it is done right, in a timely fashion and the prices are definitely not outrageous. While you wait you are provided all the amenities (coffee, wifi, tv, phone charging station, etc...). Or if the service takes longer, I have never had an issue getting a loaner. I think Rallye gets it, provide great service and the customer will see value in it and return, which I do. I have worked with Chad, Enza and KeeYoung in the service department they are all very professional, courteous and attentive to all the customers needs. I would recommend Rallye Acura servicing to others. More

Chad Tammaro is a very Chad Tammaro is a very knowledgeable,professional,competent,and friendly service advisor. I brought my 2012 MDX in for service and received a loaner Chad Tammaro is a very knowledgeable,professional,competent,and friendly service advisor. I brought my 2012 MDX in for service and received a loaner vehicle while my work was being performed. The work was done in a timely and efficient manner and I would recommend Rallye Acura's service department. More

In just a few words, friendly, professional, meticulous, clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad..... clean, quick, competitive in pricing, never a problem, assured of quality work, easy to communicate with, and a very reliable service rep, Chad..... More

The Rallye Acura dealership in Roslyn is the best! They are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for are always extremely attentive and willing to check out anything that I ask them to check. As an example, this Monday, I brought my 2007 MDX in for routine maintenance. I mentioned to Chad Tammaro that there were some very small noises coming from the front-end that were hard to describe or reproduce. Chad was kind enough to send one of the technicians to ride along in case I could possibly reproduce the noise. It took a few minutes, but I was finally able to reproduce the noise - and the technician immediately knew what he had to look at. Other dealerships and other brands would be all too willing to explain it away as the usual noises that SUV's make from time to time. ( believe me, I've had it happen.. ) Enza Comito was also very helpful in following up on the order and making sure the service was top-notch. Not at Rallye Acura - they got to the bottom of it right away and ordered the necessary parts to do the repair - no excuses, no stories.. This is the first Acura I've owned and it's been a rock solid vehicle. Add in no-hassle, top quality service like this and I will definitely be coming back for another Acura when the time comes. I also tell people who are in the market for a car to go with Acura and go to Rallye Acura in Roslyn - you guys are the best. I've also worked with Mike Denfeld in the past and he has been great about making sure I get the best service possible. More

This was my third time using the service department at Rallye. Each time the advisors were friendly, efficient, and did not try to pressure you into additional repairs or services. The waiting area is Rallye. Each time the advisors were friendly, efficient, and did not try to pressure you into additional repairs or services. The waiting area is very comfortable. Highly recommended. More

Greatest dealership I have ever dealt with. I have been a customer for over 9 years; I bought the car from here and take it regularly for maintenance. When my transmission went out this year and I was 8 mont customer for over 9 years; I bought the car from here and take it regularly for maintenance. When my transmission went out this year and I was 8 months pregnant with some health and financial issues, Chad Tamarro got the manager involved and they used money from a fund reserved for longtime customers to finance most of the cost. It only cost me about $1000. That was the most thoughtful and generous thing I ever experienced. This is the type of dealership they are. I trust them all and am always treated extremely well. More

We came in to Acura for routine service. Everything went smoothly, nice waiting area and best of all courteous service by the service advisor, Mr. Moon. He went above and beyond his job requirements. He i smoothly, nice waiting area and best of all courteous service by the service advisor, Mr. Moon. He went above and beyond his job requirements. He is very friendly and very professional. Most importantly, he cares about our time and needs. The next day after the service, Ms. Comito called to follow up if I was satisfied with the service. They sure made me feel like a special customer. More

Had an easy time dealing with Rallye Acura. Worked with sales and service staff and everything went very smooth and they are very helpful. Totally satisfied with the car sales and service. Will recommend R sales and service staff and everything went very smooth and they are very helpful. Totally satisfied with the car sales and service. Will recommend Rallye Acura to anybody looking for a new or used vehicle. More

Four Seasons Hotel type service for getting your car repaired; white glove all the way. can't go anywhere else or i would regret it repaired; white glove all the way. can't go anywhere else or i would regret it More