2,070 Reviews of Rallye Acura - Service Center
SUPERIOR SERVICE SO I BOUGHT MY 2014 ACURA MDX FROM JOE MATAJY AND JAYROSENTHAL IN FEBRUARY 2014 NO HASSEL PRICING IN AND OUT IN UNDER 2 HOURS I LIVE SO FAR FROM THE S SO I BOUGHT MY 2014 ACURA MDX FROM JOE MATAJY AND JAYROSENTHAL IN FEBRUARY 2014 NO HASSEL PRICING IN AND OUT IN UNDER 2 HOURS I LIVE SO FAR FROM THE STORE 40 MIN TO BE EXACT SO WHEN THERE WAS AN ISSUE WITH MY TRUCK I CALLED THE LOCAL DEALER TO ME AND WAS TOLD THAT BECAUSE I DIDNT PURCHASE THE CAR FROM THEM BECAUSE THERE PRICE WAS 1300 HIGHER I WASNT ENTITLED TO USE OF THERE LOANER CARS I PROCEEDED TO CALL RALLYE NOT ONLY DID THEY OFFER ME A LOANER CAR THEY OFFERED TO DROP IT OFF AT MY HOUSE AND RETURNED MY CAR THE NEXT DAY I SAID NO NOT AT ALL ILL STOP IN AND LOOK AT THE 2016 MDX I FIGURED MY CAR WOULD BE READY IN A COUPLE OF DAYS WHEN I DROPPED THE CAR OFF AT 8 AM TODAY I GOT A CALL 3 HOURS LATER THAT THE CAR WAS FINISHED AND THEY WASHED THE CAR FOR ME TOO I GOTTA SAY WELL WORTH THE TRIP THERE I WILL NEVER GO TO ANOTHER ACURA DEALER AND I WILL NEVER DEAL WITH THE LOCAL DEALER TO ME . THE FACT THAT I GOT THE CAR 800 LESS THAN THERE QUOTE AND TRAVELED 45 MINS WAS WELL WORTH IT!!!!!!!!!!!!!!!!!!!!!!! KUDOS TO THE RALLYE GROUP FOR GOING THE EXTRA STEP AND THE EXTRA MILE JOE ,JAY AND MOON ARE AN ASSET TO YOUR COMPANY More
car service Chad Tammaro does a great job, he is trustworthy and efficient. He always explain everything clearly and I am never surprised or presented with a bill Chad Tammaro does a great job, he is trustworthy and efficient. He always explain everything clearly and I am never surprised or presented with a bill that includes items that we didn't discuss. I am not associated with any dealership and /or service center. More
Worse Service Center and customer support They scratch my Acura TSX glass very badly went I took for for service last time. Service advisor or service manager does not care when I complain abo They scratch my Acura TSX glass very badly went I took for for service last time. Service advisor or service manager does not care when I complain about it. After complaining about the scratch to the service advisor and customer service department, no one bother to care about it. Never taking my car there again. More
Very disappointed with customer service they left a scratch on my window and I showed it to the showroom manager and contracted service adviser, they all think I'm lying about it. They told they left a scratch on my window and I showed it to the showroom manager and contracted service adviser, they all think I'm lying about it. They told me service manager would get back to me after reviewing the picture I provided them and no one did so far. Very disappoint with their service. More
Great Customer Service Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate sta Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate staff. Flexible hours... Knowledgeable personnel, welcoming, friendly. Wish there were snacks, though, for customers who arrive after noon. More
Best Dealership Experience I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you put up to the valet check in station you are great with professional knowledge people that are eager to assist you in any and every way possible. I would highly recommend Rallye Acura in Roslyn to everyone. More
Very good experience Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me More
Rallye Acura So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it! So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it! More
Great Service It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need servic It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need service. More
"GREAT SERVICE " The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this dealer is great. Last Friday I was helped by Mr. Chad Tammaro who was very helpful and knowledgeable and answered my questions. In the past I have been helped by Mr. Keeyoung Moon, also part of the Service staff, who is also very experienced, friendly and honest. The level of service by the Rallye Acura dealer was far beyond my expectations. I believe that your team should be congratulated for their excellent customer service and that your team at this dealer should be held up as an example for other dealers. Very sincerely, Mrs. M. Casarez More