2,049 Reviews of Rallye Acura - Service Center
car service Chad Tammaro does a great job, he is trustworthy and efficient. He always explain everything clearly and I am never surprised or presented with a bill Chad Tammaro does a great job, he is trustworthy and efficient. He always explain everything clearly and I am never surprised or presented with a bill that includes items that we didn't discuss. I am not associated with any dealership and /or service center. More
Worse Service Center and customer support They scratch my Acura TSX glass very badly went I took for for service last time. Service advisor or service manager does not care when I complain abo They scratch my Acura TSX glass very badly went I took for for service last time. Service advisor or service manager does not care when I complain about it. After complaining about the scratch to the service advisor and customer service department, no one bother to care about it. Never taking my car there again. More
Very disappointed with customer service they left a scratch on my window and I showed it to the showroom manager and contracted service adviser, they all think I'm lying about it. They told they left a scratch on my window and I showed it to the showroom manager and contracted service adviser, they all think I'm lying about it. They told me service manager would get back to me after reviewing the picture I provided them and no one did so far. Very disappoint with their service. More
Great Customer Service Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate sta Excellent customer service with an outstanding service department. Good hours for appointments...comfortable waiting area...polite and considerate staff. Flexible hours... Knowledgeable personnel, welcoming, friendly. Wish there were snacks, though, for customers who arrive after noon. More
Best Dealership Experience I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you I've been taking my MDX to Rallye Acura In Roslyn for over 3 years and the quality of service just keeps getting better each time. From the moment you put up to the valet check in station you are great with professional knowledge people that are eager to assist you in any and every way possible. I would highly recommend Rallye Acura in Roslyn to everyone. More
Very good experience Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me More
Rallye Acura So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it! So far, so good. First oil change for free. Very excited about that! I bought a pre owned TSX and I am in love with it! More
Great Service It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need servic It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need service. More
"GREAT SERVICE " The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this dealer is great. Last Friday I was helped by Mr. Chad Tammaro who was very helpful and knowledgeable and answered my questions. In the past I have been helped by Mr. Keeyoung Moon, also part of the Service staff, who is also very experienced, friendly and honest. The level of service by the Rallye Acura dealer was far beyond my expectations. I believe that your team should be congratulated for their excellent customer service and that your team at this dealer should be held up as an example for other dealers. Very sincerely, Mrs. M. Casarez More
Amazing Customer Service I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Serv I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Service staff, especially Chad Tammaro, made me feel welcome, important, and not just another number but a valued client. All work done on my vehicle has always been top notch and I have never had an issue with the Service performed. They keep me informed about what is needed, often being honest about when certain items can wait, rather than pushing unnecessary items onto the bill. I have trust in them and feel at ease with what they recommend. An overall great experience each time I visit. More