2,022 Reviews of Rallye Acura - Service Center
Great Service It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need servic It was the best experience I had.Service Advisor was great.car was also wash and vacuum in the time promised.I will come back when ever I need service. More
"GREAT SERVICE " The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this The purpose of this letter is to commend Acura Service for all your car maintenance and repairs. In my opinion the level of service provided by this dealer is great. Last Friday I was helped by Mr. Chad Tammaro who was very helpful and knowledgeable and answered my questions. In the past I have been helped by Mr. Keeyoung Moon, also part of the Service staff, who is also very experienced, friendly and honest. The level of service by the Rallye Acura dealer was far beyond my expectations. I believe that your team should be congratulated for their excellent customer service and that your team at this dealer should be held up as an example for other dealers. Very sincerely, Mrs. M. Casarez More
Amazing Customer Service I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Serv I purchased my 2010 Acura RDX from Rallye Acura back in October of 2009. Since then, I have been coming to them for Service on the vehicle. The Service staff, especially Chad Tammaro, made me feel welcome, important, and not just another number but a valued client. All work done on my vehicle has always been top notch and I have never had an issue with the Service performed. They keep me informed about what is needed, often being honest about when certain items can wait, rather than pushing unnecessary items onto the bill. I have trust in them and feel at ease with what they recommend. An overall great experience each time I visit. More
BE CAREFUL!! CAN'T BE TRUSTED! Rally E Acura is only interested in taking your money, but if there's an issue, they completely abandon you. I've been servicing my TL at Rally E Acu Rally E Acura is only interested in taking your money, but if there's an issue, they completely abandon you. I've been servicing my TL at Rally E Acura for a little over three years, where I purchased the vehicle new. The customer service was fine until I had a problem with a job I paid them to do. I tried calling and emailing several times, the customer service rep, Enza Comito, the service advisor, Melissa Kennedy, the service manager, Mike Denfeld and the general manager, Jay Rosenthal. No one bothered to respond to my questions or even acknowledge my phone calls and emails. They lied about the work that was performed and when they got caught, are now trying to ignore the whole situation. That's the type of treatment you get from Rally E for giving them your business for over 3 years! I am now in the process of contacting the Better Business Bureau and Consumer Affairs letting them know that Rally E is fraudulently charging customers for work that was not performed. More
Service appoinment in reference to a recall notice. I received a recall notice for my 2014 Acura MDX in the mail. A call to the service department and I got an appointment convenient to me.Fast check in I received a recall notice for my 2014 Acura MDX in the mail. A call to the service department and I got an appointment convenient to me.Fast check in upon arrival at service. Wait time was as described. Check out process was easy. Completely satisfied. More
Rallye Acura Service - Excellent service for over 9 years I have serviced two cars during the past 9 years at Ralley and find their service excellent. Starting with the service advisor, Chad Tammaro, and con I have serviced two cars during the past 9 years at Ralley and find their service excellent. Starting with the service advisor, Chad Tammaro, and continuing with the service people, there have been absolutely no problems. Service is performed quickly and is finished on time. They are a pleasure to do business with More
Mr. Algoo Everyone is so professional and friendly at Roslyn Acura. I would definitely recommend this dealership to all my friends. Chad is one of the best serv Everyone is so professional and friendly at Roslyn Acura. I would definitely recommend this dealership to all my friends. Chad is one of the best service advisor. More
excellent service during state inspection service call took my Acura 2014 MDX for the state inspection service call at Rally Acura the Acura service team of Enza & Keeyong as well as the valet staff made took my Acura 2014 MDX for the state inspection service call at Rally Acura the Acura service team of Enza & Keeyong as well as the valet staff made this trip a pleasant experience. the team is very knowledgeable and respectful. I would rate the customer service to be excellent at Rally Acura. Thanks More
I trust Rallye Acura for my Acura vehicles.... I took my other Acura vehicle (2012 TL) to Rallye Acura for service. I bought this vehicle in an Acura dealership in Queens, but I prefer Rallye to pe I took my other Acura vehicle (2012 TL) to Rallye Acura for service. I bought this vehicle in an Acura dealership in Queens, but I prefer Rallye to perform my services. I trust Rallye Acura because I have proven that they can be trusted. I like the customer service when making appointments. They are very nice and respectful to talk to. I like their valet staff when they greet you when you drop your vehicle up front. I like their service advisors. Not only they're knowledgeable, but also they follow up and give you status update of your vehicle. So all in all, I like what I'm seeing with the Service dept. at Rallye Acura. I've been with them for the past 2 years and I will continue to go there to have my vehicles serviced. I'm still 100% satisfied with their service quality. More
MDX service is always a pleasure. Chad Tammaro always makes getting your car serviced a pleasure. From making a reservation to checking you in when you arrive, insuring that the prope Chad Tammaro always makes getting your car serviced a pleasure. From making a reservation to checking you in when you arrive, insuring that the proper service is scheduled, and delivered on time, he makes you feel like you are a special customer. His genuine interest, knowledge and professionalism are an asset to Rallye Acura. More