Rallye Acura - Service Center

Service Dept is the best! The level of service one receives from Rallye Acura is far superior to almost any other dealer I have been to. My Skylight got stuck open so I called The level of service one receives from Rallye Acura is far superior to almost any other dealer I have been to. My Skylight got stuck open so I called and spoke to Enza Comito who was very accommodating and said "Come right down" and we will take a look. Once I arrives I was greeted by service advisor Chad Tammaro who was very knowledgeable and pleasant. They took my car right in to diagnose the problem. Chad came out and said good news is we have the part, bad news is not covered by extended warranty. I was surprised since I purchased the "dealer full extended warranty" but Chad said there are certain exceptions and this item was one of the, I said ok, please repair it. I wanted an hour and it was done. Afterwards Chad called the warranty Dept to ask for an exception for this items and he got it granted! Talk about going above and beyond. This is one very satisfied Customer! Thank you! More

Rallye Service makes me a Loyal Customer for 25 years. Over the years, I have purchased five vehicles from Acura of Roslyn, ,any one of which could have been purchased from any other dealership on Long Over the years, I have purchased five vehicles from Acura of Roslyn, ,any one of which could have been purchased from any other dealership on Long Island, But it is their Service Dept. and more particularly Customer Service Adviser like Chad Tammaro that keep me coming back. Chad Tammaro is a true professional and is knowledgeable of the Acura product. Over the years he has instilled in me a confidence that his advice and recommendations as to the service I need, is accurate and honest and offered in my best interest. To date I have not been disappointed. To complete this full service package, Enza Comito, a Customer Service Representative always called the following day to confirm that that the work was completed to my satisfaction., offering her availability and assistance if needed. Nothing is left to chance. As a Service Department, they are always there. More

Excellent & Quick Service staff was friendly and helpful. The service turn around was also quick. The customer waiting area was also very nice with wi fi, bagels, coffee, iPads staff was friendly and helpful. The service turn around was also quick. The customer waiting area was also very nice with wi fi, bagels, coffee, iPads More

Outstanding service! We did not buy the car from Rallye Acura but since it is the dealership that is closest to us, we have been taking the car there right from the start. We did not buy the car from Rallye Acura but since it is the dealership that is closest to us, we have been taking the car there right from the start. The Service department is truly outstanding. Chad, in particular, is one of the most affable and efficient person I have known. The service department has great hours, is accommodating and have never refused the loan if a car. Most importantly, the car is ready before the promised time. Very happy with Rallye Acura. More

Great Experience This was my first visit for service. It was exceptional from the time I walked in until I left. Chad Tammaro (Service Consultant) was professional, co This was my first visit for service. It was exceptional from the time I walked in until I left. Chad Tammaro (Service Consultant) was professional, courteous and thorough. It was a pleasure having him take care of me on this call. So much so that I made sure I took his card as he will be the only one (no disrespect intended to other consultant's) I will contact for future needs. More

It's all about the Customer Service As a customer of Rallye Acura since 2005, walking into the dealership has always been a predictably pleasant experience. We know almost everyone ther As a customer of Rallye Acura since 2005, walking into the dealership has always been a predictably pleasant experience. We know almost everyone there and they know us. Scheduling a service appointment is never a challenge. Appointments are always available, a loaner is often an option, a car wash after each service is always guaranteed and a followup phone call to discuss the experience is the standard. Our favorite service employee is Chad Tammaro. He knows our car better than we do!! Our 2005 Acura MDX with over 167,000 miles is still going strong, thanks to Chad and our other two Acuras (2009 RDX and 2012TL) are in great shape as well. Thanks for all these years of outstanding dedication to customer Service! More

Chad the only reason I drive 40 minutes for service Ever since the first encounter with Chad at Rallye Acura, it has been nothing but a pleasure. He is top notch professional and takes pride in working Ever since the first encounter with Chad at Rallye Acura, it has been nothing but a pleasure. He is top notch professional and takes pride in working with Acura. Chad takes the time to speak to each customer and never rushes anyone, each question is answered and each concern is addressed. In my experience Chad has explained every little thing on my work order down to the complimentary car wash, he always take his time to come outside with me to make sure my car service is complete explaining each item one at a time. Thank You for the A+ service. Highly recommended service adviser -Ricky S More

Professional, courteous and relaxing experience, as usual. Inspection and oil change. Done right the first time. Purchased two new cars since 2003. Very. Pleased with both. My wife drives the 2010 TSX and I dr Inspection and oil change. Done right the first time. Purchased two new cars since 2003. Very. Pleased with both. My wife drives the 2010 TSX and I drive the 2003 CL. Purchasing a car is one thing, but the reliable service and very informed, honest and professional help provided by my advisor, Chad Tammaro brings me back. More

Service experience I am accustomed to receiving outstanding customer service at Rallye Acura dealership where I service my 2014 Acura TL. My last visit on 4/15/17 for A1 I am accustomed to receiving outstanding customer service at Rallye Acura dealership where I service my 2014 Acura TL. My last visit on 4/15/17 for A16 interval service was not an exception.Thank you for doing great job and providing superb experience to your customers. More

Last-minute appointment with fast service I noticed that my headlight was out over the weekend and spoke to Chad Monday morning. He was very helpful in getting me in to get everything fixed th I noticed that my headlight was out over the weekend and spoke to Chad Monday morning. He was very helpful in getting me in to get everything fixed the same day. He offered me a service loaner, but since I had time, I waited for my car instead. I didn't time it, but I didn't have to wait long. The whole process, although inconvenient, was made very pleasant thanks to Chad. More