Rallye Acura - Service Center

Rallye Acura - The epitome of excellence in customer service My car was bought and serviced at another Acura dealership store, until a friend referred me to Rallye Acura. Rallye Acura is actually is closer to my My car was bought and serviced at another Acura dealership store, until a friend referred me to Rallye Acura. Rallye Acura is actually is closer to my home so I decided to try them. I was specifically referred to Chad Tammaro in the service department and I am very pleased with the excellent service he provides every time. Chad always takes the time to listen to your concerns and explains things in detail. I have seen other members of the service team when Chad is out of the office, and they are all great too. The level of service they provide is superior to other dealerships I have used in the past. Therefore I absolutely recommend them. Needless to say I have not returned to the dealership where I bought my car. Thank you Chad and Rallye Acura for the excellent service. You guys rock! Mark W. More

Rallye Acura Service & Chad Tammaro:Benchmark for Excellence We were clients of Acura of Manhattan since 2005 because of convenience (service and sales were very difficult). When Acura of Manhattan closed, we r We were clients of Acura of Manhattan since 2005 because of convenience (service and sales were very difficult). When Acura of Manhattan closed, we researched other Acura dealers to take over service of our MDX. Though there were closer/more convenient options, we chose Rallye Acura Service and could be not be more satisfied with the quality of work and level of customer care we have received, particularly from our Service Advisor, Chad Tammaro. Chad is direct and honest about every service item we have discussed. He follows up promptly, provides accurate estimates about vehicle readiness, arranges a seamless loaner process and honors coupons. Most importantly, we have never had to return for a failed repair and our MDX runs great - the Rallye Acura techs are wonderful. From drop off to pick up, the Service Team works together to make sure customers are handled efficiently, even if their service advisor is with another customer. So happy we were forced to make change! 1000x better. More

Class Dealership with class both sales and service. New car selections are great and their certified preowned has so many selections to choose from. Looking Dealership with class both sales and service. New car selections are great and their certified preowned has so many selections to choose from. Looking forward in near future for my new next MDX from rallye. More

Fair Price and Quality Work I have been working with Chad Tammaro in the Service Department for the last several years. He is always great by treating me like a valued customer. I have been working with Chad Tammaro in the Service Department for the last several years. He is always great by treating me like a valued customer. Enza is also an incredible memeber of their team. In short these guys just get it when it comes to customer service. More

Joanys Santiago Thank you so much for your assistance with my Acura MDX. You were extremely helpful/accommodating and it was refreshing! I really appreciate it! Thank you so much for your assistance with my Acura MDX. You were extremely helpful/accommodating and it was refreshing! I really appreciate it! Rallye Acura is the best because of people like Joanys. More

Satisfied customer since 2007! We bought our vehicle at Rallye and have dealt with Chad Tammaro since our first service visit. We were hooked!! He is professional, friendly, accom We bought our vehicle at Rallye and have dealt with Chad Tammaro since our first service visit. We were hooked!! He is professional, friendly, accommodating, and extremely knowledgeable. Won't take our MDX anywhere else, ever!! We have recommended this dealership to many friends and family. More

Terrific service!! Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for his outstanding customer service. More

Incredible experiences with every visit Have been bringing my Acura TSX to this dealer as initially it was convenient for work. Though over time, I now only trust my vehicle here at Rallye. Have been bringing my Acura TSX to this dealer as initially it was convenient for work. Though over time, I now only trust my vehicle here at Rallye. Now have an Acura TL and continue to get my service done here. Though I have a dealership nearby my home (smithtown) the experience, expertise, and honesty I receive [at Rallye] has me coming back. Chad is an incredible service advisor who cares about your vehicle and will ensure you are taken care of. If there are other issues found during a visit he will sit with you and explain what needs to be done or even show you himself. Hard to find a place you can trust these days, but they do very well and continue to have my business. More

Great service but certain job are way overpriced! I have been going to rallye acura for the past 10 year with my Acura MDX. The service dept has always been great. I have work with Chad Tammaro (s I have been going to rallye acura for the past 10 year with my Acura MDX. The service dept has always been great. I have work with Chad Tammaro (service advisor) for many years and he always treat you with respect and honest with you. Can't said enough good things about him. Recently, I also work with Mr. Keeyoung Moon (service advisor). He was also very pleasant to work with. Overall experience with the service dept has been very positive. The price is not cheap, but you expect that from the dealer. The peace of mind is priceless. Keep up the good work!! Btw, Enza is great too. Always follow up with the customer after the visit. Addendum Again service you get is great. We all expect dealer charge more than other car service center. People still go there for peace of mind. But to charge over $230 for a 5-10min job is just way overprice. Recently I got a quote for my mdx that the rear window spray is missing and need to be replace. The quote is $255. I was able to get the part for about $20 and fix it on my own in 5-10min. Choose wisely what you want it to be done. Henry Lam More

Excellent Customer Service As is usual to this particular Dealership, it seems - the Customer Service is far Superior over others. I have dealt with several different dealership As is usual to this particular Dealership, it seems - the Customer Service is far Superior over others. I have dealt with several different dealerships and Rallye Acura is by far a leader in their field. I appreciate the friendly , prompt professionalism shown to me while there . They show that they care about me and my time. Will continue to be a loyal customer for a long time. More