2,049 Reviews of Rallye Acura - Service Center
Great Experience This was my first visit for service. It was exceptional from the time I walked in until I left. Chad Tammaro (Service Consultant) was professional, co This was my first visit for service. It was exceptional from the time I walked in until I left. Chad Tammaro (Service Consultant) was professional, courteous and thorough. It was a pleasure having him take care of me on this call. So much so that I made sure I took his card as he will be the only one (no disrespect intended to other consultant's) I will contact for future needs. More
Chad the only reason I drive 40 minutes for service Ever since the first encounter with Chad at Rallye Acura, it has been nothing but a pleasure. He is top notch professional and takes pride in working Ever since the first encounter with Chad at Rallye Acura, it has been nothing but a pleasure. He is top notch professional and takes pride in working with Acura. Chad takes the time to speak to each customer and never rushes anyone, each question is answered and each concern is addressed. In my experience Chad has explained every little thing on my work order down to the complimentary car wash, he always take his time to come outside with me to make sure my car service is complete explaining each item one at a time. Thank You for the A+ service. Highly recommended service adviser -Ricky S More
It's all about the Customer Service As a customer of Rallye Acura since 2005, walking into the dealership has always been a predictably pleasant experience. We know almost everyone ther As a customer of Rallye Acura since 2005, walking into the dealership has always been a predictably pleasant experience. We know almost everyone there and they know us. Scheduling a service appointment is never a challenge. Appointments are always available, a loaner is often an option, a car wash after each service is always guaranteed and a followup phone call to discuss the experience is the standard. Our favorite service employee is Chad Tammaro. He knows our car better than we do!! Our 2005 Acura MDX with over 167,000 miles is still going strong, thanks to Chad and our other two Acuras (2009 RDX and 2012TL) are in great shape as well. Thanks for all these years of outstanding dedication to customer Service! More
Professional, courteous and relaxing experience, as usual. Inspection and oil change. Done right the first time. Purchased two new cars since 2003. Very. Pleased with both. My wife drives the 2010 TSX and I dr Inspection and oil change. Done right the first time. Purchased two new cars since 2003. Very. Pleased with both. My wife drives the 2010 TSX and I drive the 2003 CL. Purchasing a car is one thing, but the reliable service and very informed, honest and professional help provided by my advisor, Chad Tammaro brings me back. More
Service experience I am accustomed to receiving outstanding customer service at Rallye Acura dealership where I service my 2014 Acura TL. My last visit on 4/15/17 for A1 I am accustomed to receiving outstanding customer service at Rallye Acura dealership where I service my 2014 Acura TL. My last visit on 4/15/17 for A16 interval service was not an exception.Thank you for doing great job and providing superb experience to your customers. More
Last-minute appointment with fast service I noticed that my headlight was out over the weekend and spoke to Chad Monday morning. He was very helpful in getting me in to get everything fixed th I noticed that my headlight was out over the weekend and spoke to Chad Monday morning. He was very helpful in getting me in to get everything fixed the same day. He offered me a service loaner, but since I had time, I waited for my car instead. I didn't time it, but I didn't have to wait long. The whole process, although inconvenient, was made very pleasant thanks to Chad. More
Thumbs Up. Excellent service! Have been taking my car for service to Rallye Acura for years. Chad is friendly, knowledgeable, extremely professional and has never failed to make my Have been taking my car for service to Rallye Acura for years. Chad is friendly, knowledgeable, extremely professional and has never failed to make my visit a positive one. Today I brought in my car and Chad greeted me like family. High marks all around! Thanks Chad! Matthew More
Great service. This is my second Acura. The first was purchased at Acura of Westchester and the second at Rallye.. Both sales and service beat out Acura of Westches This is my second Acura. The first was purchased at Acura of Westchester and the second at Rallye.. Both sales and service beat out Acura of Westchester. Loaners are available without a week or more notice and not enough can be said about Chad Tammaro (service advisor). Look up fine customer service and there's a picture of him right next to it. M.A. From the Bronx More
Excellent Service When entering the service department I was immediately helped by Chad Tammaro. Chad was extremely professional, knowledgeable and polite. Having my ve When entering the service department I was immediately helped by Chad Tammaro. Chad was extremely professional, knowledgeable and polite. Having my vehicle serviced was a positive experience. More
17 years of great service First bought and serviced an Acura from Rallye in 2000 when Mike Denfeld, whom I know as Dr. House, was my first Service Advisor. I have owned only A First bought and serviced an Acura from Rallye in 2000 when Mike Denfeld, whom I know as Dr. House, was my first Service Advisor. I have owned only Acuras since 1988. He sometime later got a promotion and was a tough act to follow (see my review). Chad Tammaro took over as my Service Advisor and I have maintained 100% confidence I am still getting the best possible service. Enza Comito came aboard at some point and took that up a notch or 2. Both my wife's and my Acuras' have consistently been maintained in perfect running condition which is my expectation from Dealer service. More