2,049 Reviews of Rallye Acura - Service Center
They're focus. They're quick with the smile and prompt with the service. Even when they're off their game, you can tell it isn't because they're not trying hard. A They're quick with the smile and prompt with the service. Even when they're off their game, you can tell it isn't because they're not trying hard. Although it's a fairly long trip for me from Brookkyn, it's worth it. More
Fantastic Customer Service I brought my Acura in for service and Chad Tammaro answered all my questions, was extremely knowledgeable, and very professional. He is a true asset t I brought my Acura in for service and Chad Tammaro answered all my questions, was extremely knowledgeable, and very professional. He is a true asset to the dealership. More
Service -- first oil change I was very pleased with the professional, friendly and efficient service that Chad provided. I was also very pleased with Mathew Mishanie, the sales p I was very pleased with the professional, friendly and efficient service that Chad provided. I was also very pleased with Mathew Mishanie, the sales person I worked with last year and as such, my son contacted Matthew and leased an MDX. More
Service at its Best! Before coming to Rallye I was always leery of seeking service for my Acura vehicles. Not anymore! Chad has been one of the BIG reasons I am now on my Before coming to Rallye I was always leery of seeking service for my Acura vehicles. Not anymore! Chad has been one of the BIG reasons I am now on my families 5th Acura. He makes all our service needs easier than any other facility I've ever been to. His assistance is always genuine and sincere. On another note, recently when I spoke with Chad about getting a new vehicle he recommended the RLX Sport Hybrid. Let me say this, this car is truly one of the best cars I have ever had the pleasure to drive. Thanks again! More
Great service Chad Tammaro is the best! Friendly,easy to talk to and and always is very accommodating!!! Chad Is the main reason I would have buying another make ve Chad Tammaro is the best! Friendly,easy to talk to and and always is very accommodating!!! Chad Is the main reason I would have buying another make vehicle !! More
As always-great Bringing my RDX to Rallye for service is always a pleasant experience. Chad Tammaro does a great job explaining what work your vehicle needs to be do Bringing my RDX to Rallye for service is always a pleasant experience. Chad Tammaro does a great job explaining what work your vehicle needs to be done now and more importantly what can wait. He is a person I trust which is important when dealing with your car. More
Service Dept is the best! The level of service one receives from Rallye Acura is far superior to almost any other dealer I have been to. My Skylight got stuck open so I called The level of service one receives from Rallye Acura is far superior to almost any other dealer I have been to. My Skylight got stuck open so I called and spoke to Enza Comito who was very accommodating and said "Come right down" and we will take a look. Once I arrives I was greeted by service advisor Chad Tammaro who was very knowledgeable and pleasant. They took my car right in to diagnose the problem. Chad came out and said good news is we have the part, bad news is not covered by extended warranty. I was surprised since I purchased the "dealer full extended warranty" but Chad said there are certain exceptions and this item was one of the, I said ok, please repair it. I wanted an hour and it was done. Afterwards Chad called the warranty Dept to ask for an exception for this items and he got it granted! Talk about going above and beyond. This is one very satisfied Customer! Thank you! More
Rallye Service makes me a Loyal Customer for 25 years. Over the years, I have purchased five vehicles from Acura of Roslyn, ,any one of which could have been purchased from any other dealership on Long Over the years, I have purchased five vehicles from Acura of Roslyn, ,any one of which could have been purchased from any other dealership on Long Island, But it is their Service Dept. and more particularly Customer Service Adviser like Chad Tammaro that keep me coming back. Chad Tammaro is a true professional and is knowledgeable of the Acura product. Over the years he has instilled in me a confidence that his advice and recommendations as to the service I need, is accurate and honest and offered in my best interest. To date I have not been disappointed. To complete this full service package, Enza Comito, a Customer Service Representative always called the following day to confirm that that the work was completed to my satisfaction., offering her availability and assistance if needed. Nothing is left to chance. As a Service Department, they are always there. More
Excellent & Quick Service staff was friendly and helpful. The service turn around was also quick. The customer waiting area was also very nice with wi fi, bagels, coffee, iPads staff was friendly and helpful. The service turn around was also quick. The customer waiting area was also very nice with wi fi, bagels, coffee, iPads More
Outstanding service! We did not buy the car from Rallye Acura but since it is the dealership that is closest to us, we have been taking the car there right from the start. We did not buy the car from Rallye Acura but since it is the dealership that is closest to us, we have been taking the car there right from the start. The Service department is truly outstanding. Chad, in particular, is one of the most affable and efficient person I have known. The service department has great hours, is accommodating and have never refused the loan if a car. Most importantly, the car is ready before the promised time. Very happy with Rallye Acura. More