Rallye Acura - Service Center

Quick oil change Dealership completed the service on an expedited basis as promised. I was on a tight schrdule so this made the day less stressful. Much appreciated. Dealership completed the service on an expedited basis as promised. I was on a tight schrdule so this made the day less stressful. Much appreciated. More

Poor service department Poor customer service in the service department. They don't honor appointment times. They give the excuse that they had too many walkins. That defeats Poor customer service in the service department. They don't honor appointment times. They give the excuse that they had too many walkins. That defeats the purpose of making appointments. I would not recommend using this service center. More

Service experience I have 3 Acuras from Rallye. Always receive superb service, especially from Chad. He takes the time to ensure that the right service is done at the ri I have 3 Acuras from Rallye. Always receive superb service, especially from Chad. He takes the time to ensure that the right service is done at the right time. I'll continue to be a customer. More

As always great Great service. Chad is the best service advisor and customer rep. Who genuinely cares about the people he takes care of . and makes you feel like fami Great service. Chad is the best service advisor and customer rep. Who genuinely cares about the people he takes care of . and makes you feel like family More

Chad, Danny, Enza, Dario, Norman EXCELLENT!!! Caring, will take time to work with you and solve your needs. Make the "dealer" experience a pleasant one. Highly recommend They treat you the way yo Caring, will take time to work with you and solve your needs. Make the "dealer" experience a pleasant one. Highly recommend They treat you the way you would want to be treated More

Smooth, Polished Service Experience Was referred to Rallye by a friend after poor experiences within the sales and service departments of a competing dealer located in Queens. Chad was g Was referred to Rallye by a friend after poor experiences within the sales and service departments of a competing dealer located in Queens. Chad was great to work with, from the initial contacts via email through the service appointment at Rallye. Extremely friendly and knowledgeable, and was able to delve right into what was needed for the car. The entire process was smooth and seamless, and I could tell that both Chad and Enza were truly interested in building a long term relationship instead of pushing me towards unneeded items. Would not hesitate to come here again for any service needs in the future- amazing customer service. More

Excellent customer service and repair Great service. Chad is the best customer rep who genuinely cares about the people he takes care of. Enza is always so attentive to everyone. Great service. Chad is the best customer rep who genuinely cares about the people he takes care of. Enza is always so attentive to everyone. More

They're focus. They're quick with the smile and prompt with the service. Even when they're off their game, you can tell it isn't because they're not trying hard. A They're quick with the smile and prompt with the service. Even when they're off their game, you can tell it isn't because they're not trying hard. Although it's a fairly long trip for me from Brookkyn, it's worth it. More

Fantastic Customer Service I brought my Acura in for service and Chad Tammaro answered all my questions, was extremely knowledgeable, and very professional. He is a true asset t I brought my Acura in for service and Chad Tammaro answered all my questions, was extremely knowledgeable, and very professional. He is a true asset to the dealership. More

Service -- first oil change I was very pleased with the professional, friendly and efficient service that Chad provided. I was also very pleased with Mathew Mishanie, the sales p I was very pleased with the professional, friendly and efficient service that Chad provided. I was also very pleased with Mathew Mishanie, the sales person I worked with last year and as such, my son contacted Matthew and leased an MDX. More