2,050 Reviews of Rallye Acura - Service Center
Chad in service Rally’s Acura service is second to None! And Chad Tammaro helps make rally’s the best service station on Long Island. By alway making sure my car is Rally’s Acura service is second to None! And Chad Tammaro helps make rally’s the best service station on Long Island. By alway making sure my car is safe and running in top performance for my wife and kids. I never have more then an hour wait and loaner cars are always available if needed. More
Worst customer service I bought the car from Acura dealership NJ and was told that I can bring the car for servicing anywhere. I called Rallye Acura dealership and spoke to I bought the car from Acura dealership NJ and was told that I can bring the car for servicing anywhere. I called Rallye Acura dealership and spoke to Kerry who was really unhelpful. She was really inconsiderate and keep telling me that my car is not under new warranty but under warranty and she couldn't tell me if my service will be covered or not till they see the car. But in case it is not covered, then they will charge $145 diagnostic fee. It is a certified car in warranty period and I think this is a steal. Why should a customer pay for getting the car checked when they have already paid for extended warranty? More
Great Experience as always This visit, just like every other was painless, and I was kept updated all along the way, even when the car needed to stay another day. Moon is a grea This visit, just like every other was painless, and I was kept updated all along the way, even when the car needed to stay another day. Moon is a great service adviser. Communication is very important to me; being kept in the loop on what is going on instead of having to chase people down for information. That used to be the biggest hassle of getting a car serviced, but not at Rallye Acura. More
Great service Chad helped service my car under very short notice. He was very helpful and cordial and allowed me to spend my weekend with my family instead of sitti Chad helped service my car under very short notice. He was very helpful and cordial and allowed me to spend my weekend with my family instead of sitting at home without a car More
Excellent , Chad was very professional and heplful The entire team was very professional and helpful. Chad went out of his way to keep me informed of what was going on and at what stage the repairs w The entire team was very professional and helpful. Chad went out of his way to keep me informed of what was going on and at what stage the repairs were at. More
Great service My suv had a issue with the power lift gate, they completely fixed the issue and had me back on the road in a couple of hours. Norman the service mana My suv had a issue with the power lift gate, they completely fixed the issue and had me back on the road in a couple of hours. Norman the service manager did everything to accommodate us. My service score is A+! Great people at Rallye Acura. More
Professional and helpful All staff were exceptionally pleasant and answered all my questions patiently. The waiting area was clean and comfortable. The breakfast and coffee we All staff were exceptionally pleasant and answered all my questions patiently. The waiting area was clean and comfortable. The breakfast and coffee were nicely set up and the area was clean. More
Great experience The whole experience was great including wait time. Everyone there was helpful and took initiative. I would definitely recommend getting service for y The whole experience was great including wait time. Everyone there was helpful and took initiative. I would definitely recommend getting service for your car at this location More
Service Visit I have had a number of cars at a variety of dealerships but Rallye Acura service has been the best experience I have ever had as a customer. They are I have had a number of cars at a variety of dealerships but Rallye Acura service has been the best experience I have ever had as a customer. They are completely customer centric from the moment you drop off your car to the moment you pick it up. Truly outstanding. More
Professional and friendly service Enza was helpful, courteous, and knowledgeable. I briught my car in because the collison mitigation system had an error. A loaner car was prepped and Enza was helpful, courteous, and knowledgeable. I briught my car in because the collison mitigation system had an error. A loaner car was prepped and waiting for me and every one was cpourteous and friendly More