Rallye Acura - Service Center

service experience Chad was helpful as usual. He know who I was and the car I owned.Very pleasant to deal with. He should get a raise Chad was helpful as usual. He know who I was and the car I owned.Very pleasant to deal with. He should get a raise More

Courteous and quick service without inconvenience Called for same day B1 service in early morning and then had to reschedule for a few hours later - all handled expeditiously by phone. I also received Called for same day B1 service in early morning and then had to reschedule for a few hours later - all handled expeditiously by phone. I also received a message in my MDX confirming the new appointment time. Drove up to service area and was checked in promptly. Interacted with new service apprentice Tina who was in training by the excellent Joanys Santiago. My MDX was ready in an hour and additional issue with Blind Spot alert was also resolved by replacement of weak car battery at n/c. Everyone was friendly and courteous while keeping things moving. Can't wait when the renovations are complete! More

Matt is great! Came in because my 2017 RDX was having a transmission issue where it appeared to be slipping. Matt had a technician take a drive with me where he expe Came in because my 2017 RDX was having a transmission issue where it appeared to be slipping. Matt had a technician take a drive with me where he experienced the issue and they were able to diagnose the problem as a failed 3rd gear pressure switch. Issue was fixed and I picked up my car the next day. They also gave me a loaner which was great since I needed to get to work. Would definitely come to Rallye again and get my vehicle service done through Matt. More

Service with a smile Service provider provided honest feedback and updated the system software on my Acura MDX free of charge after coming in for a service advisory notice Service provider provided honest feedback and updated the system software on my Acura MDX free of charge after coming in for a service advisory notice I received to check the engine. Luckily, my vehicle was not one of the vehicles that was part of the recall. The suv drives much better after the software updates! Thank you Matt! More

Oil Change Turned Into Purchase We visited Rallye for an accelerated service oil change. While waiting we spoke with Sales Manager, Danny Park, about eventually wanting to “trade up” We visited Rallye for an accelerated service oil change. While waiting we spoke with Sales Manager, Danny Park, about eventually wanting to “trade up” to an MDX with a bit more technology. To make a long story short, by day’s end we drove off the lot in the MDX that met all of our needs AND some. Danny Park is one-of-a-kind, stressing customer satisfaction over statistics. He and Joe Filardo in Financing certainly made our dream come true...again. (This is our second MDX from Rallye. We recommend Rallye Acura to anyone looking for friendly service and a reliable vehicle. More

Exceptional Service Chad and Enza are exceptional service reps. They make you feel welcome, give honest assessment, ensure all issues are covered and do not rush you thr Chad and Enza are exceptional service reps. They make you feel welcome, give honest assessment, ensure all issues are covered and do not rush you through the process. They follow up and genuinely care about you as a customer. Have never had an issue and have always felt welcome at the service center. Would highly recommend both Chad and Enza. More

Excellent service at this dealership The service department makes the dealership. Chad Tammaro is an a service advisor who should be commended on his knowledge of the service business The service department makes the dealership. Chad Tammaro is an a service advisor who should be commended on his knowledge of the service business plus his overall customer friendliness. He . recommends additional items to be done at the current time so there is no need for a return visit shortly. His professional attitude has led me to make multiple car purchases at this dealership. When his part of the work is completed, I look forward to working with Enza Comito who is always cheery and makes sure I get a follow-up call the next day so see how everything is doing,. More

Another Great Experience at Rallye Service This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath o This morning I had yet another great experience with Chad and Enza at the Rallye Acura service department. Their caring professionalism is a breath of fresh air. I have brought my car to Rallye for service nearly every year since we moved to Long Island in 2007. Chad and Enza are always honest, responsive, informative, and straightforward in their assessments and recommendations. Today's service was a simple replacement of a headlight. Yet, no matter whether the job is large or small, they treat me the same way. Although the dealership is undergoing renovations, I hope they never change Chad and Enza! More

Fast & efficient service I brought my car in for an A service. I was told that the service would take about an hour and I elected to wait for my car to be completed. Chad help I brought my car in for an A service. I was told that the service would take about an hour and I elected to wait for my car to be completed. Chad helped me out and, since the dealership is currently under construction, he walked me out to the waiting area and showed me different places where I could wait comfortably and do work on my laptop. After about an hour or so, Chad messaged me to tell me that my car was finished and that I could stop by his desk when it was convenient for me. Overall, I had a great experience. Thanks Chad! More

Best service advisor Chad is excellent. He is knowledgeable, has a ton of experience, and is extremely responsive to clients needs. I can’t say enough positive things abou Chad is excellent. He is knowledgeable, has a ton of experience, and is extremely responsive to clients needs. I can’t say enough positive things about the level of service he delivers. I trust his judgment, go with his recommendations, and never had an issue working with him in the years that my car has been serviced with rallye Acura. His customer service goes above and beyond the other service advisors in roslyn, they should all learn from him. More