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Rallye Acura - Service Center

Roslyn, NY

4.8
2,028 Reviews

2,028 Reviews of Rallye Acura - Service Center

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March 19, 2018

Great Experience as always This visit, just like every other was painless, and I was kept updated all along the way, even when the car needed to stay another day. Moon is a grea More

by Sandeep Ponnappan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Rallye Acura responded

Thank you Mr Sandeep for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

March 07, 2018

Great service Chad helped service my car under very short notice. He was very helpful and cordial and allowed me to spend my weekend with my family instead of sitti More

by RChin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

March 07, 2018

Excellent , Chad was very professional and heplful The entire team was very professional and helpful. Chad went out of his way to keep me informed of what was going on and at what stage the repairs w More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

March 05, 2018

Great service My suv had a issue with the power lift gate, they completely fixed the issue and had me back on the road in a couple of hours. Norman the service mana More

by Evargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Ryder
Mar 09, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

March 03, 2018

Professional and helpful All staff were exceptionally pleasant and answered all my questions patiently. The waiting area was clean and comfortable. The breakfast and coffee we More

by Gingercats
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

February 17, 2018

Great experience The whole experience was great including wait time. Everyone there was helpful and took initiative. I would definitely recommend getting service for y More

by Acrgearrph3887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

February 10, 2018

Service Visit I have had a number of cars at a variety of dealerships but Rallye Acura service has been the best experience I have ever had as a customer. They are More

by Edwin R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanys Santiago
Feb 16, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

February 05, 2018

Professional and friendly service Enza was helpful, courteous, and knowledgeable. I briught my car in because the collison mitigation system had an error. A loaner car was prepped and More

by Barbara Schiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

February 04, 2018

under construction, the lounge is too condensed. perhaps it's due to construction, I will give it another time to evaluate the waiting lounge and the overall environment. at this point, the overall e More

by rong chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
another employee, did not have his name noted
Feb 16, 2018 -

Rallye Acura responded

Dear Mr Rong We do appreciate your patience and feedback and look forward to providing you with better service during your next visit. If you have any other questions please feel free to reach me at 516-414-5933 or via email Jrosenthal@rallyeacura.com. Thank you. Jay Rosenthal, General Manager

February 03, 2018

Excellent as always I brought my car in for service last week and as always everyone from the valet to the service manager did an excellent job. I was in and out in the More

by RMKraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. He/she is a great resource to my team!. Our desire is to exceed all of your expectations in fulfilling your automotive needs. We look forward to working together with you again in the future. Jay Rosenthal General Manager

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