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Rallye Acura - Service Center

Roslyn, NY

4.8
2,014 Reviews

2,014 Reviews of Rallye Acura - Service Center

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June 11, 2024

I purchase my first Acura from this dealership, and I’ve been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experience More

by MENG4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jun 12, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Enza, Kenny, and Richard can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

June 10, 2024

Easy to work with. Amid was congenial with a no pressure approach. Very happy with the new car. More

by jsblankman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Abid here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

June 09, 2024

Friendly and professional Always willing to assist in any way Danny Psrk is a great salesman! More

by MSDELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jun 09, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear that Danny and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Charles Ludeman (SVC MGR) 516-625-7777

June 08, 2024

The service experience was top notch and professional. I left very satisfied that the issues were resolved. More

by kullrich99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jun 09, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

June 06, 2024

Everything went fine. Work completed in timely manner. Staff was friendly. No surprises during the visit More

by FRANK.Y.H.CHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jun 07, 2024 -

Rallye Acura responded

Thank you, Frank, for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

June 05, 2024

Very nice and comfortable! ! I am so glad everything worked out great. I would like to recommend it to a friend. More

by SUJIN1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

June 04, 2024

Rallye Acura is a great dealership. They are always friendly, courteous and professional. My salesman, Anthony Pergolizzi is wonderful. This is the third car I've bought from him. H More

by jrsct01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Rallye Acura responded

It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

June 02, 2024

Receptionist was amazing. She literally runs the place moving around and trying to get everything done. My specialist was terrible More

by JLLUBERES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jun 03, 2024 -

Rallye Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Stefanie Horn (GM) 516-625-7070

May 31, 2024

They got me in my car quick and painlessly and threw in some extras. I will come back. More

by WORMSESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Nathan
May 31, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

May 31, 2024

Very very nice very well spoken and very informative I would highly recommend everyone in this particular dealership was very pleasant made for a very pleasant experience More

by debbiec830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the electronic technician was extremely helpful. He knows what he is doing.
Jun 03, 2024 -

Rallye Acura responded

Debbie, Thank you for the kind words for Mike, and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

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