2,028 Reviews of Rallye Acura - Service Center
The staff was courteous and all professional. Here I find exceptional service and quality care. I am grateful to Rallaye since the inception of my purchase. The only thing is parts are a bit price Here I find exceptional service and quality care. I am grateful to Rallaye since the inception of my purchase. The only thing is parts are a bit pricey. More
Service on Acura MDX Overall service was excellent. When the part came in All scratched they made sure to order a new part and over night it. I had a loaner so it was fin Overall service was excellent. When the part came in All scratched they made sure to order a new part and over night it. I had a loaner so it was fine not having the car and they kept me informed of everything that was going on. More
Rallye Acura It amazes me how the sales people, service department staff and. basically all of the employees at Rallye Acura can be so upbeat despite the fact that It amazes me how the sales people, service department staff and. basically all of the employees at Rallye Acura can be so upbeat despite the fact that their workplace has been turned upside down for months for what appears to be never-ending renovations! I really take my hat off to them and for their taking the time to make sure that I was comfortable while I waited for my car to be serviced. Hopefully they will have a beautiful, state of the art showroom/car dealership after all the dust settles, but in the meantime, hang in there, ladies and gents! You're doing a fine job which I hope is being appreciated by not only just your customers. I appreciate the customer service provided by the very knowledgeable and patient, Michael O'Neill who, by the way noticed that my inspection sticker had expired- a month ago- I hadn't noticed!! Now that is good looking out! Thank you again. I am hoping that. my car doesn't need additional servicing any time soon, but if and when it does, I look to Rallye for expert service. More
Scheduled maintenance Best service ever. Would recommend to anyone looking to purchase a new car or SUV. Love the car and the service and attentive staff make it that muc Best service ever. Would recommend to anyone looking to purchase a new car or SUV. Love the car and the service and attentive staff make it that much better. Keep it up. More
A very happy new customer HI I just wanted to take a minute to let you know how well I was treated at your dealership. I was promptly greeted and attended to. I was also HI I just wanted to take a minute to let you know how well I was treated at your dealership. I was promptly greeted and attended to. I was also given a ride back to my office while my care was worked on. My car was ready before the promised time and the service was exceptional. I didn't lease my car through your dealership, but you have now definitely gained a customer for both service and my future lease considerations. thank you again. More
Great experience I brought my car in for a service and I saw a service representative as soon as I walked into the door. Everything was done quickly and professionall I brought my car in for a service and I saw a service representative as soon as I walked into the door. Everything was done quickly and professionally. I am happy with my experience. More
Great customer service. We brought our 2016 RDX in to Rallye Acura for routine service. We were greeted immediately upon arrival and the service was completed in a little ove We brought our 2016 RDX in to Rallye Acura for routine service. We were greeted immediately upon arrival and the service was completed in a little over 1 hour. We were notified by text and e-mail when the car was ready and we received the car clean and shiny, as they had done a complementary wash, and we were on our way. More
Courteous and professional service Chad explained what type of service was needed and the importance of changing engine and ac filters. Over the years I have used Rallye Acura I have f Chad explained what type of service was needed and the importance of changing engine and ac filters. Over the years I have used Rallye Acura I have found Chap very knowable of Acura products and how best to best customer needs. More
Wonderful Customer Service Everyone was friendly and helpful. Enza and Chad went above and beyond to ensure the process was smooth and quick. Rallye Acura has never disappoint Everyone was friendly and helpful. Enza and Chad went above and beyond to ensure the process was smooth and quick. Rallye Acura has never disappointed! More
Not as good as prior visits Car has less than 100 miles and had flat. Owner's manual was not clear on jacking points and car was damaged by not using "proper" points. Service A Car has less than 100 miles and had flat. Owner's manual was not clear on jacking points and car was damaged by not using "proper" points. Service Adviser would not consider repairing body damage. I did not see Service Manager. Paid $300. for new tire and alignment. More