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2,050 Reviews of Rallye Acura - Service Center
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April 05, 2018
Better communication needed this time In the past I have been very satisfied with Acura's service. However, this time the communication was very lacking. More than 8 hours after my car was In the past I have been very satisfied with Acura's service. However, this time the communication was very lacking. More than 8 hours after my car was dropped off, I still had not heard from the service dept. I was given an estimate of repairs at approximately 4:45pm and told that my car would have to be kept overnight for the work to be done. Chad worked with me to have the car ready by 5:30 the same day, but an update earlier in the day was what I expected. Chad is very personable and apologized, but I expected better. More
by PP
Verified CustomerEmployees Worked With
April 05, 2018
Service Review Very friendly staff and comfortable waiting area. However some of the cell phone services does not work in some areas of the waiting room. Overall i Very friendly staff and comfortable waiting area. However some of the cell phone services does not work in some areas of the waiting room. Overall is a good experience. More
by SARAH_SEE
Employees Worked With
April 05, 2018
A pleasant morning at a car dealership ! Rallye Acura provides a excellent, professional level of service in an customer centered environment. They provide an easy, friendly way to have my Rallye Acura provides a excellent, professional level of service in an customer centered environment. They provide an easy, friendly way to have my Acura serviced or repaired. Love the new look of the place! More
by Wolf
April 05, 2018
REGULAR SERVICE Chad was both knowledgable and cordial. He made the experience seamless. I waited the projected amount of time for my vehicle to be serviced, and it w Chad was both knowledgable and cordial. He made the experience seamless. I waited the projected amount of time for my vehicle to be serviced, and it was returned washed and ready. I love dealing with Rallye Acura service! More
by JONDAVE
Employees Worked With
April 05, 2018
Quick vehicle service, pleasant customer service * Efficient vehicle service, very friendly & pleasant. * conscious effort by staff to provide timely service: provided loaner car when service time p * Efficient vehicle service, very friendly & pleasant. * conscious effort by staff to provide timely service: provided loaner car when service time promised was longer than anticipated. More
by shola1tex
Employees Worked With
April 04, 2018
Amazing I can’t complain, I love this place and can’t wait to go back and have another great experience. People are friendly and remember you after almost 4 m I can’t complain, I love this place and can’t wait to go back and have another great experience. People are friendly and remember you after almost 4 months so I would really recommend this place. More
by Sacamacama
Employees Worked With
Brandon Sohn
April 04, 2018
excellent service Service was friendly, prompt, efficient and professional. I was in an out in the time promised. Overall service was excellent. I have no complaints an Service was friendly, prompt, efficient and professional. I was in an out in the time promised. Overall service was excellent. I have no complaints and would have no qualms servicing my automobile there again. More
by BTSEVIS
April 04, 2018
Excellent service experience Really helpful and professional service folks. Chad helped me out with care and courtesy. I have been going to rallye since 2007 and will continue go Really helpful and professional service folks. Chad helped me out with care and courtesy. I have been going to rallye since 2007 and will continue go there for service. More
by DC.DAN.US
April 04, 2018
Fast Friendly Fair I brought my MDX in for an oil change, a NY State inspection and a multi- point inspection. I pulled in and was immediately greeted by two gentlemen w I brought my MDX in for an oil change, a NY State inspection and a multi- point inspection. I pulled in and was immediately greeted by two gentlemen who took my vehicle and directed me to the service desk. Once again I was greeted and checked in in a timely and efficient manner. I was then brought to the lounge like waiting area which was recently renovated and has many amenities. My vehicle was serviced in just over an hour. The checkout process was also quick and efficient. Overall a pleasant experience. More
by Acura Fan 1
Employees Worked With
Joanys Santiago
April 04, 2018
Consistent quality and service The personnel at Rallye are unfailingly courteous, engaging and informative. They operate efficiently and in a cooperative atmsphere where everyone is The personnel at Rallye are unfailingly courteous, engaging and informative. They operate efficiently and in a cooperative atmsphere where everyone is on the same page: seeing that your experience is one you look forward to repeating More
by bobhab
