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Rallye Acura - Service Center

Roslyn, NY

4.8
2,013 Reviews

2,013 Reviews of Rallye Acura - Service Center

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June 15, 2024

Friendly and polite service. Service performed in at timely fashion. Waiting area very pleasant, with Wi-Fi and beverages More

by EMALTIN
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

June 14, 2024

The dealership is up to date with the latest tech to care for your Acura. From pulling up to picking up , my experience at Rallye was nothing short of amazing! More

by Thomas B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Rallye Acura responded

Thanks, Thomas, for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

June 14, 2024

Just upgraded my lease from a RDX 2021 to MDX 2024 could not be more happier. I was given the best service I could ask for from beginning to end. I strongly recommend seeing ROBERT RODRIGUEZ ,he went above More

by EMILYQOMEZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rodriguez
Jun 17, 2024 -

Rallye Acura responded

Thank you, Emily, for your business and this review. We're happy to hear that Robert and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Charles Ludeman (SVC MGR) 516-625-7777

June 13, 2024

Great customer service will highly recommend to friends and family who are interested in a vehicle More

by MIKEFERNANDEZ0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Rallye Acura responded

Thank you so much, Mike, for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be positive. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

June 12, 2024

Dealership was clean and cars were impressive. .Jennifer was wonderful thru out purchase.everybody was helpful! More

by BNYPAUL351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Jun 12, 2024 -

Rallye Acura responded

Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

June 12, 2024

I have been a loyal customer of Rallye Acura since 2011. They are, and have been , great to work with . Chad is the best - a true professional More

by SREIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Rallye Acura responded

We are very happy to hear that Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

Always a great experience. Being with Acura over 15 years and Chad has always being amazing!!!0 More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Chad our team can further assist. Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

I purchase my first Acura from this dealership, and I’ve been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experience More

by MENG4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Jun 12, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Enza, Kenny, and Richard can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

Excellent Service from sales to delivery, Everyone was so pleasant, friendly and polite.. A solid Team effort by everyone from the receptionist, service staff and business management staff. I am glad to be More

by CALVINCCG
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

no communication rude and disrespectful to customer, no patient so I would not want him to serve me anymore More

by JUNWEISU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jun 11, 2024 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

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