2,028 Reviews of Rallye Acura - Service Center
Out for your BEST interests The team here really goes above and beyond fixing your car problems. They want to make sure that all your concerns are taken care of and that you lea The team here really goes above and beyond fixing your car problems. They want to make sure that all your concerns are taken care of and that you leave the shop feeling better than when you come in. I had an car problem that started to become a safety issue and they moved mountains to get me in as soon as possible and taken care of with minimal disruptions to my life. None of this is their responsibilities, but yet they went out of their way to let me know that they cared for what was best for me. Chad was the best. More
Outstanding customer service. Rallye Acura always provide an outstanding customer service, the staff is very friendly, this place is highly recommend if you want to keep your car i Rallye Acura always provide an outstanding customer service, the staff is very friendly, this place is highly recommend if you want to keep your car in excellent condition, and if you want to lease or buy a car this place offer the best deals. I will mention Anthony Pergolizzi as one of the best sales associates, he is very polite and very professional and of course he provides an outstanding customer service. More
Excellent Every time I need service done, I am always treated with respect and with warm greetings. Both Mr. Moon and Ms. Comito are extremely pleasant to work Every time I need service done, I am always treated with respect and with warm greetings. Both Mr. Moon and Ms. Comito are extremely pleasant to work with. They are both professional and go above and beyond to make me feel that everything will be taken care of. The Rallye location as a whole is top of the line and I travel from Brooklyn, NY because of the excellent experience I have here each time. The location looks great with their renovations and I am always satisfied with the service on my car. They have a great team here and I am glad to be a customer. More
Tire Protection Plan Worth It I bought the Tire Protection Plan for my leased 2019 TLX because “you’ll never have to worry about tire problems again.” Found out today that’s comple I bought the Tire Protection Plan for my leased 2019 TLX because “you’ll never have to worry about tire problems again.” Found out today that’s completely true. Driving the car less than one week, one tire starting to leak. I kept filling it with air for next 3 weeks until I could bring it in to Rallye. Nail in the sidewall and couln’t Be fixed. The Tire Protection Plan kicked in and the tire was replaced at $0 charge to me. Only took about one hour with a bagel and coffee and a free car wash besides. Great to deal with Rallye. More
Friendly Staff is so professional and friendly. Easy to schedule appointment. The new waiting area is perfect to relax or catch up on work while waiting for yo Staff is so professional and friendly. Easy to schedule appointment. The new waiting area is perfect to relax or catch up on work while waiting for your car. More
quick service, in and out had to have an accessory installed which was on back order, able to set up an appointment quick, and had me out in less time then planned once the ite had to have an accessory installed which was on back order, able to set up an appointment quick, and had me out in less time then planned once the item came in. More
Great Service team I have found this particular Service team to be exceptional. Chad, Enza and Norman are all a pleasure to work with. They all work hard at getting me I have found this particular Service team to be exceptional. Chad, Enza and Norman are all a pleasure to work with. They all work hard at getting me in and out quickly and are always accommodating if a loaner car is necessary. They will always get a well earned review from me. Josian More
Excellent!!! Wonderful dealership with top-rated people! They are always attentive and friendly, and I highly would recommend them to anyone for sales, service a Wonderful dealership with top-rated people! They are always attentive and friendly, and I highly would recommend them to anyone for sales, service and any information they might need about Acura’s! More
Good communication and curtesy Fast and curtacius check in, good communication repair was done very fast and informed work is done by email phone and sms and they did routine inspec Fast and curtacius check in, good communication repair was done very fast and informed work is done by email phone and sms and they did routine inspections for sefty More
Scheduled service Job done well and quickly while I waited. Service adviser Chad always great to deal with. Highly recommend him as honest and thorough. Tells you what Job done well and quickly while I waited. Service adviser Chad always great to deal with. Highly recommend him as honest and thorough. Tells you what needs to be done and what can wait. More