Rallye Acura - Service Center

Excellent Very polite and professionally services everything was handle very nice and would recommend more lounging area Bec when they get crowded not enough se Very polite and professionally services everything was handle very nice and would recommend more lounging area Bec when they get crowded not enough seating . But everything is great More

Rallye Acura Service Great service advisor Chad who recommends exactly what you need and does not oversell I have purchased 3 cars here because of their great commitme Great service advisor Chad who recommends exactly what you need and does not oversell I have purchased 3 cars here because of their great commitment to service. They are courteous and prompt More

Needed radio code Chad went above and beyond to help me. The first code we tried did not work, after that, even though he was very busy, came out to my car and made a p Chad went above and beyond to help me. The first code we tried did not work, after that, even though he was very busy, came out to my car and made a phonecall for me to get my code and sat in my car to do it to make sure it worked. Highly recommend coming here for any service you may need. Chad always goes above and beyond to help his customers! Highly recommended! More

Chad Tammaro Acura Service Two Thumbs Up and More In addition to being extremely satisfied with my several Acura cars I purchased from my sales person, Anthony Pergolizzi, the quality service I receiv In addition to being extremely satisfied with my several Acura cars I purchased from my sales person, Anthony Pergolizzi, the quality service I receive at Rallye Acura in Roslyn is outstanding. Chad Tammaro is my Service Consultant and has always been A++ for his Acura mechanical knowledge and customer service. He takes the time to explain service required for my safety and longevity of the automobile without adding unnecessary costs. Enza Comito is wonderful to follow-up for customer satisfaction. She was extremely helpful taking the time explaining to me the many options for extended warranty coverage which I did purchase. Class Non-Pressure Dealership with Comfortable surroundings from the moment you drive your car in for service. I have never had a negative experience in my 15 plus years I have been a customer with Rallye Acura of Roslyn MRG More

Goin' Down The Road Feeling Good Chad Tammaro is The Best service advisor I have ever worked with in over 40 years of automobile ownership. There is no way to emphasize this enough. Chad Tammaro is The Best service advisor I have ever worked with in over 40 years of automobile ownership. There is no way to emphasize this enough. I have been dealing with Chad on a regular basis for at least 12 years. In addition to being an individual who I trust completely (a rarity at many service departments), Chad has an impressively high level of knowledge about all Acura automobiles regardless of model year. When I have a more complex issue, Chad will usually have the answer or solution and is intuitively on the right track. He is excellent as a liaison between myself and the mechanics or technicians servicing my car. Worth special mention in this area is Terry, who is a master diagnostician, mechanic, and (I think) service department foreman. We have all worked closely together to keep my vehicle in fantastic condition, even after 14 years and almost 150,000 miles. Chad Tammaro and the unique relationship we have established over the years is something I value greatly. And the primary reason I keep returning to Rallye Acura for service. I would also like to mention and commend Enza, who has always been of great help in many ways over the years. Her kindness and assistance is always appreciated. Terry, who is often in the back is certainly The Most Knowledgeable Acura or Honda mechanic I am aware of. I say that from experience, as a Honda owner since 1980 and Acura owner since the first model year. And like Chad, he is a pleasure to deal with, highly respectful and a great communicator. Lastly, the service manager Norman is always very nice. Although I primarily deal with Chad, Norman always makes sure to warmly greet me and seems genuinely interested that I am satisfied with my service. That's the short version! Thank you Chad Tammaro for everything you do and just being a great person. And thank you Rallye Acura for giving me the opportunity to work with Chad throughout the years. I hope Rallye recognizes what a unique and tremendous assert they have in Chad to represent Acura. More

ALWAYS GREAT !! I can start by saying this, by far one of the most professional and personable individual I’ve communicated with. He displays all the characteristic I can start by saying this, by far one of the most professional and personable individual I’ve communicated with. He displays all the characteristic that corporations yearn for. Thoroughness and articulation to the client is displayed by Chad, he takes the time to go through every little detail and is proactive with all of your issues. I’ve been coming to Chad over the years for service and I know once he has the keys to my vehicle there are no worries about getting issues addressed or service completed. He is one of the reasons I am not changing the dealership or the Acura Brand, he is well deserved of anything over 5 stars. More

Chad is exceptional Chad is thorough and trustworthy..he always goes above and beyond to ensure your car is being serviced appropriately and explains things perfectly. He Chad is thorough and trustworthy..he always goes above and beyond to ensure your car is being serviced appropriately and explains things perfectly. He is the best! an asset to Ralleye. More

WOW - Just WOW Service! Pleasantly surprised that I'm even taking the time to write a review since I rarely take the time to do this sort of thing. And yet, it occurred to me Pleasantly surprised that I'm even taking the time to write a review since I rarely take the time to do this sort of thing. And yet, it occurred to me that if they were going to take the time to take such great care of me, I should let others know. Aside from the great customer service they have always had (Meet & greet you with a smile - nice & clean waiting area - refreshments/coffee while you wait...) my most recent visit was due to an emergency issue that needed attention immediately. Needless to say, they took me right away without hesitation and fixed the problem in a timely manner. Keeyoung Moon was the person from Rallye with whom I dealt with and I walked away a very happy customer. :) More

5 Star service Can always count on Rallye Acura for courteous service. But the experience is more that just the repair done right. Amazing staff, service with a smil Can always count on Rallye Acura for courteous service. But the experience is more that just the repair done right. Amazing staff, service with a smile, the moment you walk in they remember your name, the best Acura service center in NYC period. More

Chad's the best! Chad is easy to work with and understand. The service technicians seem to be very competent. Coffee and bagels keep me occupied during the brief wait Chad is easy to work with and understand. The service technicians seem to be very competent. Coffee and bagels keep me occupied during the brief wait. More