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Rallye Acura - Service Center

Roslyn, NY

4.8
2,029 Reviews

2,029 Reviews of Rallye Acura - Service Center

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September 09, 2018

Excellent job Very nice people no take to much timeless then 30 minutes fix very good service i am all most 4 year with really Acura very good service ***** More

by R.KUMAR24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Lavaie
Sep 10, 2018 -

Rallye Acura responded

Thank you for taking the time to provide feedback regarding your recent visit to our Service Department at Rallye Acura. Jay Rosenthal General Manager

September 07, 2018

Great service. I went in for oil change and also got wheel alignment. Wait was as explained which was about an hour. Chad was my service person and he was great. Sti More

by yu_727
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Rallye Acura responded

He is a great asset to my team! Thank you for your positive feedback, we look forward to being here for all of your automotive needs in the future. Jay Rosenthal General Manager

September 06, 2018

Everything went Great as usual. The Service Center gets you checked in quickly and the waiting area is comfortable ! The service updates you on the progress and your vehicle getting More

by JOHN.SPITZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Matajy
Sep 07, 2018 -

Rallye Acura responded

Thank you for your positive feedback, we're glad you had an enjoyable experience at our facility! Jay Rosenthal General Manager

September 05, 2018

Good work I needed the oil change. They showed me the filters and tread. I selected only those services. I wanted. All work was completed sooner than expected a More

by davlev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Rallye Acura responded

We're happy that you were provided with excellent service. We look forward to working with you again in the future! Jay Rosenthal General Manager

September 04, 2018

Another great service experience. I brought my TL in for service because my airbag warning light came on. The problem was assessed and part needed was ordered. I was called to set u More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Ryder
Sep 07, 2018 -

Rallye Acura responded

We're very pleased to hear Enza and Norman were able to provide you with excellent service! We hope to see you again soon! Jay Rosenthal General Manager

September 04, 2018

Luv Rallye Acura I work nights & went in first thing the next morning for an oil change & a noise I was hearing in my front end. It was unusallly busy that day & took More

by ZARO725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ONeill
Sep 07, 2018 -

Rallye Acura responded

Thank you for your positive feedback! The people in our service department are well trained and very experienced with Acura vehicles. We do what we can to make sure you and your car are back on the road as quickly as possible! Jay Rosenthal General Manager

September 02, 2018

Routine service was made very easy. Everything either out smoothly. And my car was ready as promised. Was a b1 device and all went well. Michael was very friendly and nice. More

by JLEVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael ONeill
Sep 07, 2018 -

Rallye Acura responded

Thank you for your five-star review of our dealership and your experience working with our staff. Our team is dedicated to superseding all of your expectations! Jay Rosenthal General Manager

September 02, 2018

Service I took my car to service for a transmission and door rattle issue. The code update for the transmission seems to have helped a bit but the occasional More

by Eddie.ng411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Sep 07, 2018 -

Rallye Acura responded

Eddie, thank you for taking the time to share feedback with us. We're committed to your satisfaction and aim to provide the best automotive experience possible. Jay Rosenthal General Manager

August 27, 2018

Passionate Mr. Norman Ryder is the most passionate and understanding person I’ve ever had to deal with. He’s always there to help and assist no matter what situa More

by howboutus3@yahoo.co
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Ryder
Aug 27, 2018 -

Rallye Acura responded

He is a great asset to my team! Thank you for your positive feedback, we look forward to being here for all of your automotive needs in the future. Jay Rosenthal General Manager

August 24, 2018

Loyalty has no home I owned my 2011 MDX, I have had my MDX serviced at Ralley Acura since 30,000 mi. To 125k For the changing of a light bulb to major service. My MDX More

by JHICKEY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ONeill
Sep 18, 2018 -

Rallye Acura responded

Good afternoon, Thank you for reaching out to us. I'm sorry to hear that this recent service experience did not meet your expectations. I'd like to learn more about what happened during your visit and how we could improve. Please reach out to me at your convenience, I look forward to speaking with you. Best regards, Paul Hartmann Service & Parts Director 516-414-5948

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