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2,029 Reviews of Rallye Acura - Service Center
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October 07, 2018
Amazing Customer Service Gauranteed No matter what issues I'm having with my 2014 Acura MDX I can always count on the staff at Rallye. Everyone from the Porters to Cashiers have smiles a No matter what issues I'm having with my 2014 Acura MDX I can always count on the staff at Rallye. Everyone from the Porters to Cashiers have smiles and great personalities. More
by WILKINSCHUNILALL
Verified Customer
October 06, 2018
Great Service Upon arrival at the facility, I was welcomed in a cordial and professional manner. I was given directions to the customer waiting room which was nicel Upon arrival at the facility, I was welcomed in a cordial and professional manner. I was given directions to the customer waiting room which was nicely furnished and provided coffee and refreshments. The car was serviced without delay and the experience was positive More
by caseyg707
Employees Worked With
October 05, 2018
Awesome service I brought my Aura TLX in for services re: my warranty packet & oil change. The service was great & the wait time was minimal. The service managers & I brought my Aura TLX in for services re: my warranty packet & oil change. The service was great & the wait time was minimal. The service managers & staff are very friendly & professional. I love it there. More
by DWI021060
October 04, 2018
oil change and service rallye acura is a first class operation in all aspects. They renovated the facility and now offer tire sales at a competitive price. the staff is fr rallye acura is a first class operation in all aspects. They renovated the facility and now offer tire sales at a competitive price. the staff is friendly and helpful and the waiting areas are redone and very comfortable. Complimentary coffee also More
by irwinpark27
Employees Worked With
October 04, 2018
Excellent service and caring people. They value your time.they always tried to explain the best option for your car needs.beatiful and friendly environment.good value for your money. They value your time.they always tried to explain the best option for your car needs.beatiful and friendly environment.good value for your money. More
by AlexGTR
October 02, 2018
Great customer service Service department customer service is always fantastic. They are kind, respectful, and always provide information. They take the time to go over ever Service department customer service is always fantastic. They are kind, respectful, and always provide information. They take the time to go over everything. They are very professional. More
by DMANGAN2000
October 02, 2018
I bay rdx2019 Excellent service excellent representation overall I am happy with this rallye.They made easy to buy new car and I had a comment to everybody else wa Excellent service excellent representation overall I am happy with this rallye.They made easy to buy new car and I had a comment to everybody else want to good experience and to be happy to go to this dealer More
by SAKAPURISIC
September 27, 2018
Service at Rallye Acura Very friendly and accommodating service. Frequent telephone checks to keep you informed of progress and any unanticipated issues. Flexible loaner car Very friendly and accommodating service. Frequent telephone checks to keep you informed of progress and any unanticipated issues. Flexible loaner car policy to keep you on the go while your car is being serviced. More
by EDWARDDOCHERTY
September 25, 2018
Usually great experience, my last visit diappointed. I ordinarily love your service experience. I purchased my 2007 MDX from Rallye & had most of my service done there. A few weeks ago I brought the car I ordinarily love your service experience. I purchased my 2007 MDX from Rallye & had most of my service done there. A few weeks ago I brought the car in for a B13 routine service. It went smoothly and my service consultant Keeyoung Moon was very efficient and friendly. The day I got the car home, the alarm went off soon after I locked the car. Thereafter it went off 5 more times over the following few days which was every time that I locked the car. I called service back and brought the car back. I waited for the repair and after a short time Mr Moon came into the waiting room and told me that the problem was a failed front hood latch and needed a new latch and alarm sensor which was about a $450 repair for parts and labor. I questioned him that It seemed obvious to me that the latch was damaged during the previous service.I based that belief on the fact that the alarm never went off ever in the 11 years I've owned the car and then immediately after the service visit it went off every time the car was locked. Mr Moon was very courteous and got permission to give me 10% off parts and labor. While I appreciate that gesture, I don't believe that it enough given the obvious culpability. Could this failure be a coincidence? Obviously, but realistically I believe it is a result of the previous service visit and I should have been compensated more significantly. Best regards, Stephen Porpora More
by STEVEPORPORA
September 25, 2018
NYS Inspection My NYS Inspection was completed in a most efficient manner. I was on my way out in less than one hour with a very clean, freshly washed car. Much th My NYS Inspection was completed in a most efficient manner. I was on my way out in less than one hour with a very clean, freshly washed car. Much thanks to Chad Tammaro and Enza Comito who always treat me not like a customer, but instead as a friend. More
by SETHSCOTT
