Back

Rallye Acura - Service Center

Roslyn, NY

4.8
2,030 Reviews

2,030 Reviews of Rallye Acura - Service Center

Sort by
December 17, 2018

Service agent kenny was very friendly, knowledgeable and waisted no time in helping us. He took the time in answering all my questions in a professional mann More

by KENNETHROSARIO85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Dec 17, 2018 -

Rallye Acura responded

Thank you for sharing this thoughtful review. We are so happy to know that your experience while working with Kenny went so well. Please feel free to reach out with any questions, We look forward to seeing you in the future!

December 17, 2018

Poor service on a regular basis Poor service overall and on a regular basis. Unfortunately this is the closest and most convenient for me. They always try to keep you spending more More

by BTISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Tammaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Lavaie, Michael ONeill, Terrel Davis, Kenny Persaud
Dec 19, 2018 -

Rallye Acura responded

We are sorry that we did not meet your expectations on your service visit. We look to improve and exceed your expectations on your next visit. Paul Hartmann Service and Parts Director, Rallye Acura Direct 516-414-5948

December 15, 2018

As usual, a wonderful Acura service experience Loved the new service area and layout. Purchased my car when it was under construction. It turned out to make the service experience even better. More

by LIMACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Rallye Acura responded

Thank you for sharing your positive feedback with us! We're so happy to know that you enjoy our new service area! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 13, 2018

KNOWLEDGEABLE AND FRIENDLY HONDA CORP. sent me a recall notice for my Acura but did not list the model year. The service agent politely notified me that this recall was for my More

by JERWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Ryder
Dec 13, 2018 -

Rallye Acura responded

Thank you for providing us with your review. We're happy to know that our team was of great assistance about the recall. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 10, 2018

Premier service From the moment you arrive to check in till your just washed car is finished, the service is first rate. Paul Hartmann is outstanding and his staff pr More

by BWoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Paul Hartmann
Dec 10, 2018 -

Rallye Acura responded

Thank you for providing us with your positive feedback. It is a pleasure to hear that your service experience while working with Paul has always gone so well. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future!

December 06, 2018

multiple issues to be addressed The great staff at Rallye addressed all our issues. Car is running great now. They explained everything before hand. They did everything they said the More

by DMANGAN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Ryder
Dec 06, 2018 -

Rallye Acura responded

Thank you for taking the time to provide us with your feedback. We are happy to hear that your experience while working with our team went so well and that they were able to resolve your issues. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future!

December 02, 2018

Excellent Service Extraordinary service from Chad Tammaro. Chad was proactive and reserved a loaner car for the following day, just incase I had any more problems with More

by sue664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Rallye Acura responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Chad was of great assistance throughout your service experience. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future!

December 02, 2018

Always great service Every visit is always a great experience and I’m always taken good care off. Chad my advisor really knows how to help me out with any work I need done More

by christopher.gavilano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Rallye Acura responded

Thank you for taking the time to share this review with us, We are so happy to hear that your experience while working with Chad went so well. Please feel free to give us a call with any questions. We look forward to seeing you in the future!

November 29, 2018

Awesome as usual Awesome as always!!! Service dept never fails to deliver superb service on my vehicles... professional and friendly staff.. Vehicles are always ready More

by DBRICH08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Pergolizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Matajy, Norman Ryder, Joseph Reilly
Nov 29, 2018 -

Rallye Acura responded

Thank you for sharing your thoughtful review! We're so happy to hear that your experience went so well while working with our service department. We look forward to bringing you more great experiences!

November 29, 2018

Effortless. I had a problem with my radio. My radio was fixed in a short amount of time and I received my car clean and all in working order. The staff were ver More

by RACHELcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Muniz, Michael ONeill
Nov 29, 2018 -

Rallye Acura responded

Thank you for sharing your experience with us. It is a pleasure to know that your service visit went so well and that we were able to satisfy your Acura needs! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

...
143
...