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Rallye Acura - Service Center

Roslyn, NY

4.8
1,930 Reviews
Call Service Center (516) 344-8585

1,930 Reviews of Rallye Acura - Service Center

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April 09, 2024

I never have an issue. All service and repairs are top notch! In 45 years of driving this is the best service dealer by far. I am currently on my 5th MDX and have no pla More

by RPTCARP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your 5th new MDX! Charles Ludeman (SVC MGR) 516-625-7777

April 08, 2024

Service was outstanding. I was told when I should expect my vehicle to be finished & they were right on time. More

by DOUG.OMSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Apr 08, 2024 -

Rallye Acura responded

Thank you, Doug, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

April 06, 2024

Way too expensive as compared to their Honda sister fo the same product and look More

by JACOBSONR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Apr 08, 2024 -

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

April 05, 2024

Great courtesy And they don't waste time getting you in and out of there on your appointment. Keep up the good work. More

by MICHAELGIBBS517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadeem
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Apr 05, 2024 -

Rallye Acura responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2024

Moon is the best! He’s why I stay with Rallye All these years. Thanks More

by TMMURPH97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2024

Wonderful service and sales team. Staff attentive, friendly and knowledgeable. Best service and sales team I have ever experienced. More

by CGODFREY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

April 02, 2024

Chad is amazing. He is very through and extremely helpful. I have been going to Chad for many years and he is always very helpful. More

by UMAVENKAT54
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear Chad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

April 02, 2024

Wonderful service always! !! The representatives are very caring and listen to your cars issues. Highly recommend it!!’ More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Filardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefanie Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Herrera, Kenny Persaud
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Apr 02, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

April 02, 2024

Very friendly service, detailed oriented, very straightforward with financing details., unlike a Honda dealership I recently visited. More

by THOSHA1
Recommend Dealer
Yes
Employees Worked With
Jennifer Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeorgio Llantino -5 stars
Report | Print
Apr 02, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

April 01, 2024

Excellent Service! Alex Castrillon is great.He is wonderful as a sales person, very respectful and not pushy, made the process fast and easy. Amazing customer service More

by LM
Recommend Dealer
Yes
Employees Worked With
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Castrillón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

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