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Rallye Acura - Service Center

Roslyn, NY

4.8
2,050 Reviews

2,050 Reviews of Rallye Acura - Service Center

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September 20, 2024

Chad had a loaner car waiting for my recall service. He and the service department diagnosed and corrected additional concerns. I will return to Rallye when parts are available for the second TLX recal More

by WSCHMOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Rallye Acura responded

It's great to hear that Chad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

September 18, 2024

Excellent service. Very professional and attentive to the customer. Car was handled with extreme care. More

by AAACANDIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

September 18, 2024

Excellent and professional all around from Ari Nathan, Sales to Robert O'Connor financial and everyone in-between . Highly recommend this dealership ! More

by RHB
Recommend Dealer
Yes
Employees Worked With
Robert O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Nathan, Sales
Sep 18, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Ari and our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

September 16, 2024

Everyone at Ralley Acura was courteous and very helpful. My service was completed in a timely manner. More

by ABCOLLECTION3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Sep 17, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

September 13, 2024

Good service, nice people, clean and neat facilities. My preferred place for service when needed. More

by SHAYSHAY8276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Sep 15, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

September 13, 2024

The dealership is run smoothly. Clean and comfortable on this day they even had a bbq with food. The staff is friendly and welcoming and I had an ideal experience More

by NVERASAMI
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

September 12, 2024

once my backordered part arrived at dealer ( not their fault) chad was excellent with his communication as to it arrived , when they can do service and loaner car and communicated during whole time car wa More

by doctess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alan the nsx tech was superb
Sep 13, 2024 -

Rallye Acura responded

We are very happy to hear that Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

September 10, 2024

They are very knowledgeable and professional. Was on point on what need to be done. More

by rjarunmahadeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Sep 10, 2024 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

September 10, 2024

Treated with respect, comfortable and professional setting. Knowledgeable and friendly staff. Kenny is the best! More

by GGNS474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Sep 10, 2024 -

Rallye Acura responded

It's great to hear that Kenny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

September 10, 2024

After leaving service I experience a check engine light, tried to get an appointment unsuccessful still awaiting More

by MIKEFLIP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Sep 11, 2024 -

Rallye Acura responded

Thank you for your feedback. We strive to make sure that all of our customers have a 5-star experience here at Rallye Acura, and we're sorry to hear that we fell short in this case. Please don't hesitate to reach out me directly if you need any assistance. We value your business and hope to get this rectified soon. Charles Ludeman (SVC MGR) 516-625-7777

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