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Rallye Acura - Service Center

Roslyn, NY

4.8
2,013 Reviews
Call Service Center (516) 344-8585

2,013 Reviews of Rallye Acura - Service Center

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July 19, 2024

Service dept was helpful and professional as usual. Enza, Kenny and Mgr. Charles Ludemann did my service and checked other issues I needed checked. They got me out in a very reasonable time More

by FRANK241JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ludemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Jul 21, 2024 -

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

July 17, 2024

Kenny was Very helpful and informative! He was not pushy at all and explained things that needed to be done soon and those that could wait a little. Thanks so much! More

by ALLIEH484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Jul 17, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenny and our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

July 17, 2024

I have been a customer since 1992. Always an excellent experience. I’m treated like family here. More

by marilynsalierno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Jul 17, 2024 -

Rallye Acura responded

Thank you, Marilyn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

July 10, 2024

Excellent customer service and speed of service! It was great to see Thomas as well! More

by Lorraine Sanassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Rallye Acura responded

Lorraine, Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

July 10, 2024

Courteous, luckily never had major issues with car, can't expand in more detail about repairs More

by MIZDIS521
Service Time
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

July 08, 2024

Fantastic customer service! Very accommodating. Chad and Enza are true professionals and an asset to the dealership. More

by Cars
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

July 06, 2024

I always spend more money than I want to here, but at least the waiting area is comfortable. More

by AT.CFC.NYC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
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Jul 08, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Chad, Kenny, and Richard. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

July 05, 2024

I can trust the service team at Rally Acura. Especially, thanks to Mr Ki Young Moon. More

by stevey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

July 04, 2024

They are very Professional at this dealership and we’re a tremendous help. I did not like my experience at the Nostrand Ave Brooklyn dealership More

by JOSEPHHANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Persaud
Report | Print
Jul 05, 2024 -

Rallye Acura responded

Thank you, Joseph, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

July 03, 2024

chad is especially good at his role in the team at Rallye always a pleasure More

by JENND5471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viridiana Apolinar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Rallye Acura responded

It's great to hear that Chad and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

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