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Rallye Acura - Service Center

Roslyn, NY

4.8
2,031 Reviews

2,031 Reviews of Rallye Acura - Service Center

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April 24, 2019

Quick efficient service with no long wait. Chad in service w Visit was only for oil change and NYS inspection. They found the wipers are a little worn and replaced them too. All good. In and out quickly. Chad More

by Rich113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal
Apr 25, 2019 -

Rallye Acura responded

Thank you, Rich, for sharing this experience with us. We are so happy to hear that Chad was so helpful during your service visit and made it a quick, efficient one! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 17, 2019

It was a pleasurable experience ! I was handled very professionally by the staff and mostly by Chad who did a great job in breaking down the costs and. Explaining the work needed More

by GKRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Rallye Acura responded

Thank you for providing us with your positive feedback! We are so happy to hear that Chad was so helpful during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 17, 2019

A Real Pleasure The saying is: "To Score Do It All!" Rallye Acura does it all. Courteous, professional and knowledgeable. I've been a loyal customer for over a decade More

by SLOONEYTUNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us! It is a pleasure to hear that our team was courteous, professional and knowledge towards you during your visit. We appreciate your loyalty to our dealership and look forward to bringing you more great experiences! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 15, 2019

Helpful and courteous The people I interacted with were all friendly and courteous. Joseph Reilly, my service adviser, took the time to show me how I could tell when my veh More

by DAVID
Recommend Dealer
Yes
Employees Worked With
Joseph Reilly
Apr 15, 2019 -

Rallye Acura responded

David, thank you for sharing your positive feedback with us! We are so happy to hear that your experience while working with Joseph went so well and took the time to explain the process with you. if you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 11, 2019

Extremely professional, and courteous service personnel. The service department is run by Norman Ryder who is extremely knowledgeable and courteous. His staff is very professional and courteous as well. The More

by Kesscool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Rosenthal, Reza Lavaie, Norman Ryder
Apr 11, 2019 -

Rallye Acura responded

Thank you for taking the time to share your service visit with us! It is a pleasure to hear that Norman was courteous and helpful and made the visit quick and efficient! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 11, 2019

Excellent and competent staff. The Facility is beautiful. Very welcoming atmosphere. The technicians are very knowledgeable. Parts department is extremely helpf More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hartmann, Michael ONeill, Joseph Reilly, Kenny Persaud
Apr 11, 2019 -

Rallye Acura responded

Thank you for providing us with your positive feedback! We're so happy to hear that our staff was so helpful and you enjoyed our facilities. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 09, 2019

Flat tire Had a flat the night before and called the next morning and they were able to fix my flat and I was able to go to work. More

by egeorgiou76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Rallye Acura responded

Thank you for sharing your positive feedback with us! We're happy to hear that we were able to resolve your flat tire issue in a quick and efficient manner! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 08, 2019

Great Service Came to Acura for last minute service but the previous service associate was off, so Kenny stepped in to help. Even though there was a wait, Kenny was More

by schan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Apr 08, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We are so happy to hear that your visit while working with Kenny went so well and that he was so helpful. We appreciate your recommendation and look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 07, 2019

excellent service quick & professional service, always courteous with good customer relations. Car was taken in on time scheduled and was returned within a few hours. More

by JMORGENSTERN78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Rallye Acura responded

Thank you for providing us with your feedback. It is a pleasure to hear that your experience with our service team was quick and professional! If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 06, 2019

Very Good service Service manager, Norman Ryder was very helpful and polite. Explained that the engine noise I Was hearing is normal and not a problem. I was satisfied More

by EDORENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Ryder
Apr 08, 2019 -

Rallye Acura responded

Thank you for taking the time to share this thoughtful review with us! We are so happy to hear that Norman was of great assistance during your service visit and made sure you were completely satisfied. If you have any questions or comments, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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