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Rallye Acura - Service Center

Roslyn, NY

4.8
2,031 Reviews

2,031 Reviews of Rallye Acura - Service Center

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June 02, 2019

Excellent It was great experienced with Kenny. It started with frustration because I got all warning lights on my car's dashboard! I got so annoyed at fir More

by PISCES36K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jun 03, 2019 -

Rallye Acura responded

Thank you for taking the time to provide us with your feedback. It is a pleasure to hear that Kenny was so helpful during your visit and was able to resolve the issue with your vehicle. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 02, 2019

maintenance Acura service is good and mostly done quickly and it is always nice to see the new vehicles in the showroom. The waiting area is always comfortable. More

by mpriority2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Ryder
Jun 03, 2019 -

Rallye Acura responded

Thank you for sharing your positive feedback with us! It is a pleasure to hear that our service team was so helpful throughout the process of maintaining your vehicle. Please do not hesitate tor each out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 02, 2019

Great Dealership Great People Have always had my Acura serviced at Rallye. I have never been disappointed. Chad is pleasure to work with. He is a professional and knowledgeable ind More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Rallye Acura responded

Thank you, JJ, for taking the time to share your experience with us. We're so happy to hear that Chad has always been such a pleasure to work with during your service visits. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 31, 2019

great l Rallye is a special car dealership. No hard sell or phony low-ball pricing. You are treated with respect. More

by okitzes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Rallye Acura responded

Thank you for sharing this thoughtful review! It is a pleasure to know that you have had great experiences with our team. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 27, 2019

Excellent Service They are experts in their fields, and cordial in every way.. I have always purchased Acaras because they are the finest cars I have ever driven. More

by GhCT23*l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Ryder
May 28, 2019 -

Rallye Acura responded

Thank you for sharing these kind words! It is a pleasure to hear that you had such a great experience while working with our team. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 26, 2019

Amazing and attentive service staff From start to finish Kenny was super. Explaining everything in detail with great professionalism. I did not purchase my vehicle from Ralley unfortunat More

by JAZINGALE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
May 28, 2019 -

Rallye Acura responded

Thank you for taking the time to share your thoughtful review with us. It is so great to hear that Kenny was so helpful during your visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 21, 2019

Excellent service overall As for my experience the service department at Rallye Acura really want to make sure you are completely satisfied since the minute you step in. From More

by JMG1104
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Rallye Acura responded

Thank you for sharing this thoughtful review with us. It is a pleasure to hear that your service experience went so well and that our team was able to provide you with great customer service. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 19, 2019

Recall handled quickly and efficiently. Chad was very helpful in explaining what was to be done and providing transportation. Service completed quicker than expected. The service was bette More

by LUKELYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Rallye Acura responded

Thank you for sharing your positive feedback with us! We're so happy to hear that Chad was of great assistance during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 13, 2019

It was quick , efficient a pleasant surrounding s My appointment was scheduled to my convenience, for a recall and carried out in the time quoted to me.Stevice was friendly, efficient with coffee etc More

by gramvak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We're so happy to hear that your service visit was efficient and went well! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 12, 2019

Quick, courteous service Service was performed quickly and efficiently. Waiting area was clean and well stocked with refreshments. Only problem was that I had to return becau More

by ANNEDUFFY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael ONeill, Joseph Reilly
May 13, 2019 -

Rallye Acura responded

Thank you, Anne, for taking the time to share your feedback with us. We're happy to know that we were able to provide you with a quick and efficient service visit. However, we do apologize for the inconvenience of your experience with the battery. If you would like to further discuss this, please feel free to reach out. We hope to see you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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