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Rallye Acura - Service Center

Roslyn, NY

4.8
2,031 Reviews

2,031 Reviews of Rallye Acura - Service Center

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July 08, 2019

Things got better Unfortunately, the young man who checked us in was borderline surly. . Not a good intro to Rallye service. However, after we were interviewed by our More

by lindam
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jul 08, 2019 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced when you first came in. If you would like to further discuss this with our team, please feel free to reach out. We are happy to hear that your service experience with our manager did go over well and that you were satisfied with the service. We hope to see you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 08, 2019

Great service, quality workmanship Rallye Acura represents what you would expect from an Acura. The manager Norman and service rep Chad Tamaro took care of my service needs expertly. More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Ryder
Jul 08, 2019 -

Rallye Acura responded

Thank you, Allan, for taking the time to share these kind words. It is a pleasure to hear that our team has made your experiences so enjoyable. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 07, 2019

Satisfying Work was completed in a timely manner. Comfortable waiting area, friendly staff. Only what was needed was suggested with an idea of what may be needed More

by mikelapo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Persaud
Jul 08, 2019 -

Rallye Acura responded

Thank you for sharing your rating and review with us, Mike! We're so happy to hear that you had a comfortable experience while getting your vehicle serviced. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 04, 2019

Chad and Acura excellent service Chad tammaro offered me excellent service and advice for my aspec he made feel comfortable and appreciated I always tell every one about rallye Acura More

by Koolcal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that Chad provided you with such excellent assistance. We hope to see you again!

July 04, 2019

Excellent !!!! I will come back & reference friends. I never met any service dept people like Marc. He always smile and answered all my questions. That is first time buy the Acura cars. I will definitely More

by HWANGBUSINESS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Harnel Maurice
Jul 05, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that Marc provided you with such excellent assistance. We hope to see you again!

July 03, 2019

Excellent service Chad is the best . He provided an excellent service and was easy to talk to. He explained the need for the car maintenance> he does not short change More

by rsukhov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that Chad provided you with such excellent assistance. We hope to see you again!

July 03, 2019

VERY SATISFIED FROM BEGINNING TO DEPARTURE Pulling in to the service bay you immediately greeted and a service rep (Chad Tammaro) took care of me as I entered. Everyone is friendly and courteo More

by ADAEJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeyoung Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that Chad as well as our whole team provided you with such excellent assistance. We hope to see you again!

July 03, 2019

First Inspection All went well. Waited about one hour which I was told was unusual. In general, service is quick and everyone is very professional. I would recommen More

by gourmetlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Reilly
Jul 05, 2019 -

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We would like to apologize for the wait time and we hope to see you again!

July 01, 2019

Wonderful The whole staff was accommodating and helpful made the experience easy and painless. No hassle in the service and getting a loaner. Well done everyo More

by REBECCA20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enza Comito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever helped me,
Jul 01, 2019 -

Rallye Acura responded

Thank you for taking the time to share your experience with us. We always want to accommodate our clients from the moment they arrive! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 30, 2019

1st maintenance/recall service Chad helped schedule a prompt and easy service appointment. Danny was easy to work with. The dealership was well appointed. The customer waiting area More

by mianrtcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Rallye Acura responded

Thank you for taking the time to share your review with us. We're so happy to hear that Chad and Danny were so helpful during your visit and made the service process enjoyable. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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